Executive Jeep
North Haven, CT
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Jeep purchase Competitive pricing; excellent sales person. Convenient delivery of selected vehicle. Sales person was very knowledgable about vehicle features and Competitive pricing; excellent sales person. Convenient delivery of selected vehicle. Sales person was very knowledgable about vehicle features and took the time to educate me about all facets upon delivery. More
Excellent Sales Representatives and Customer Service I had a wonderful experience working with Jackie Torres. She was friendly, listened to my needs and was very knowledgable in answering questions about I had a wonderful experience working with Jackie Torres. She was friendly, listened to my needs and was very knowledgable in answering questions about all the vehicles. Not once did I feel pressured to make a purchase. I am pleased with my new Nissan Murano and would definitely buy from there again. More
Great customer service and sales experience My sales representative, Jackie Torres, was extremely polite. She made my car buying experience stress free as She listened to my financial needs wh My sales representative, Jackie Torres, was extremely polite. She made my car buying experience stress free as She listened to my financial needs when negotiating a deal and really pushed her management on my behalf. She took care of all minor details during the closing of the deal and never once did I feel uncomfortable with the process. She was excellent in her customer service, very patient and knowledgeable. Great experience. More
Hassle free Very friendly staff even if they were not your sales person. Stephanie ( my sales woman ) was extremely nice and was not " pushy" like a sales person Very friendly staff even if they were not your sales person. Stephanie ( my sales woman ) was extremely nice and was not " pushy" like a sales person I delt with at another dealership . I highly recommend executive jeep More
2015 Altima Ralph, Frank, and Jeff made this the most enjoyable car buying experience. They addressed my wants, needs, and concerns while being conscious of my t Ralph, Frank, and Jeff made this the most enjoyable car buying experience. They addressed my wants, needs, and concerns while being conscious of my time. I would not hesitate to recommend friends and family to do business with Executive Nissan. Also, thank you to Yas for helping me transfer my belongings into my new car :-) - Sam More
great customer service I couldn't be happier with the service I received from Lauren! She was great! She helped me find my dream family car and being pregnant while shopping I couldn't be happier with the service I received from Lauren! She was great! She helped me find my dream family car and being pregnant while shopping is stressful as it is and she made it so much easier. I would definitely recommend if you want someone to help you find the right car definitely see Lauren. More
Easy Purchase I purchased a new Rouge and was vary surprised as to how informative and friendly Lauren was. I would highly recommend this dealership to all. We ha I purchased a new Rouge and was vary surprised as to how informative and friendly Lauren was. I would highly recommend this dealership to all. We have now become a complete Nissan family with a Altima and now a Rouge in the garage. More
Dealer damages car, does not update carfax Early January I went to executive Nissan to shop for a pre-owned car. A 2014 nissan versa note SL in excellent condition with low mileage (4,640) was Early January I went to executive Nissan to shop for a pre-owned car. A 2014 nissan versa note SL in excellent condition with low mileage (4,640) was my vehicle of choice. The price was $14.989 at this time. I was ready to purchase the vehicle cash but was informed that I would have to change my out of state drivers license before I would be able to purchase the car. The process at the DMV took 10days. Having obtained my drivers license I drove back to the dealer, who informed me that the vehicle would be still available. Arriving there the sales person I dealt with found the car in the shop. The back end was taken apart and several scratches deep into the metal on the roof and at the back driver side door were visible. The sales person told me that those scratches had been there when we previously test drove the vehicle, which definitely had been not the case. 4 weeks later I was informed that during the time between test drive and 10 days later some employee at the dealership drove through a closing garage door and broke the antenna and caused the damage to roof, trunk door and side door. The car would have been back from the body shop and should be ready for purchase again. After driving again 40 miles to this dealership I found the vehicle with a new antenna, but with all scratches uncared for. Corrosion was setting in and the price had been lowered to $14000. I questioned Gary (one of their managers) what was going on with the vehicle. I wanted to know, if the vehicle gets fixed or if they intend to sell the vehicle as is? He just said I should wait for his sales person I was dealing with to clarify the situation. The sales person said the fix would cost around $800 at a body shop and offered I could buy the vehicle for $13000 or the fix it up and buy it for $14000. No compensation for the trouble to come out to a damaged vehicle. To finish the struggle I offered to take the vehicle as is for the $13000, if they throw in a set of winter tires. They counter offered with $13000 and two winter tires as the vehicle is a front wheel drive. After that I walked and feel good about my decision as this dealership seemed to lack totally of customer service. Also a lack of honesty seems missing in regard to clarifying how the damage had been done and reporting it to carfax, which still shows a clean record. More
Great experience I had bought a car in the past from Stephanie, and since then have moved and needed something AWD for the winter. I called her up and came down and s I had bought a car in the past from Stephanie, and since then have moved and needed something AWD for the winter. I called her up and came down and she set me up in a beautiful new rogue! I can't say enough great things about Executive nissan and stephanie! Thanks guys:-) More
2nd Purchase at Executive Nissan!! I purchased a used Nissan Altima several years ago at Executive Nissan and had a great experience and loved the vehicle. The service department and s I purchased a used Nissan Altima several years ago at Executive Nissan and had a great experience and loved the vehicle. The service department and staff were always a pleasure to deal with. I purchased another Altima elsewhere last year, but have had it serviced at Executive due to their spot on customer service. Recently I came in to see a new NissanJuke that was advertised on their web site. I dealt with Rich D'Andrea and also Rafael Zablan. They tried their best but I did not make a deal on that day. Several days later, after doing some research, I came to the conclusion that Rich was offering me a good deal. I contacted Rich and we discussed my offer. We then made a deal but the Juke I had wanted was sold due to the low price and my procrastination. Rich, being a great salesman, told me he would find me the exact Juke at our discussed deal. True to his word he shortly found me the identical vehicle. I then dealt with Jesse Brissette, in finance, and found him to be very personable and easy to work with. Overall this was a very pleasurable car buying experience. The staff that I dealt with, especially Rich and Jesse, were very knowledgeable and made me feel very comfortable. I am planning on purchasing another Nissan in 2015 and will certainly be coming back to see Rich and do that at Executive Nissan. More