Executive Jeep
North Haven, CT
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Walked in just to look...Walked out with my dream Jeep!! I have always wanted a jeep and on a Monday night I decided to go look at one! My family and I were familiar with Executive since my cousin and brothe I have always wanted a jeep and on a Monday night I decided to go look at one! My family and I were familiar with Executive since my cousin and brother had both bought jeeps from them. I had an awful experience with my last buying car experience and right away I knew this one was going to be different. I wasn't pushed to buy anything but made to feel accommodated. Our sales man, Timothy Velez, was extremely helpful. He listened to all my wants and went out of his way to find me the vehicle I wanted. I got to walk away with a brand new 2017 Grand Cherokee! He took the time to answer all my questions and made the whole process easier. He even has checked up on me and asked if I had any questions about the vehicle. I didn't feel like I was just another sale but a valued customer. So thank you executive Jeep for a great experience. More
The Best Never Rest!!! I was looking to lease a new Altima. The whole thing happened in less then one business day. Danny Colmenares is the BEST. If you are looking for a ne I was looking to lease a new Altima. The whole thing happened in less then one business day. Danny Colmenares is the BEST. If you are looking for a new Nissan there is no better place and no better person then Danny Colmenares. Mike Dady the Manager made sure everything went as promised. And Pedro in finance explained all my paperwork and was in the finance office longer than I wanted to be. More
Excited Owner The new Murano is such a gorgeous car!! Stephanie handled everything with ease!! This is the second time i've leased with Stephanie, would recommend a The new Murano is such a gorgeous car!! Stephanie handled everything with ease!! This is the second time i've leased with Stephanie, would recommend anyone looking for a car to go see her. More
happy buyer I just purchased a Jeep Wrangler Unlimited from Executive Jeep Nissan. The dealership provided a professional experience. I had the pleasure of workin I just purchased a Jeep Wrangler Unlimited from Executive Jeep Nissan. The dealership provided a professional experience. I had the pleasure of working with Stephanie Ney. She was helpful with all my questions , concerns and made my buying experience easy. More
This people will not live up to their commitment I bought a car from this dealer as Executive Nissan was offering free Lifetime oil change. It was dealer offer and was not offered by Nissan. Today I bought a car from this dealer as Executive Nissan was offering free Lifetime oil change. It was dealer offer and was not offered by Nissan. Today I came for my free oil change and service advisor Jason told me dealership discontinued the offer.. I asked him I was not informed. And he said it is Nissan decision.. I said I was offered by Executive it was not from Nissan .. Then he said Executive has made that decision.. At last I end up paying 35 bucks.. ( I still don't understand the meaning of their lifetime!!!) They will offer you bells n whistle when they want to sell a car but that will change any time without notice.. Stay away from them and don't believe in any offers offered by them during sales.. It will change anytime after the sale is done.. More
DREAMS DO COME TRUE Im not good at these kind of things but felt the NEED to share my beyond amazing experience. I came in looking for a bigger vehicle that was safe, re Im not good at these kind of things but felt the NEED to share my beyond amazing experience. I came in looking for a bigger vehicle that was safe, reliable, and most importantly could tow my horse. After a horse back riding accident a few years ago, I needed something that was comfortable and safe on the road, and being a girl, obviously stylish. Luckily I met Lauren, a young, savvy sales associate, and together we narrowed my search down to basically the best car in the show room (not surprising at all). With a budget in mind, Lauren and Steve the financing guru, helped me get my payments down to my comfort level and gave me exactly what I was looking for for my trade in (Lexus IS sport). I walked out that night with my keys and new car and went straight to the barn. I never thought I'd get rid of my Lexus since it was my dream car, but I handed those keys over so fast and walked away easily. When people say hassle free, no gimmicks, I never believe them, and even to me I still can't believe it, BUT its true at this dealership....they truly made buying this car as quick, easy, and fun as possible (even playing my favorite songs during the process). If you are looking for a jeep or nissan, you would be foolish not to come here first....trust me HAPPY HOLIDAYS!! More
Awful Service because I did not want to buy a new car I write this review after not to slander this dealership but to shed light on how they do business. I leased a 2014 Nissan Altima after it was determi I write this review after not to slander this dealership but to shed light on how they do business. I leased a 2014 Nissan Altima after it was determined that my 2004 Nissan Maxima was in need of very expensive repairs. The sales person that I worked with was very helpful and was able to get me in to a car with the payment that I was comfortable with. My issues with this dealership came after I returned to inquire about buying out my lease. I wanted to purchase the car outright since I had to move unexpectedly and i was sure to go over the mileage allowance. Instead of assisting me in financing the car, the new sales person and Manager (Phil and Frank) tried to get me into a new car. I repeatedly explained to them that I am not interested in leasing a new car and just wanted to purchase my current lease. Since I turned down their offer for a new car, they have completely ignored me. I have called many times and left messages for both gentlemen. I have also visited the dealership twice to speak with either and they refuse to speak with me. Instead of coming out of their offices to talk to me, they send other sales people to tell me that they are on lunch and on vacation. I have referred several friends to this dealership based on the initial service that i received and this is why I am completely disgusted in the way I am being treated because I do not want to buy a brand new car. More
Incompetent and Unprofessional Words simply cannot express the level of incompetency in every department in this dealership. I came here on a Sunday afternoon looking to trade in a Words simply cannot express the level of incompetency in every department in this dealership. I came here on a Sunday afternoon looking to trade in a Jeep and get into a more fuel-efficient vehicle. I told the salesperson I wanted a used Grand Cherokee and the first thing out of his mouth was how awful of a vehicle they are, "except the new 2016 ones." We then walked over the selection of used GChs and I asked which was the cheapest. I was told "I don't know." So I pointed to each GC on the lot and asked its price; each time I was told by the salesperson "I don't know." In order to not snap at this salesperson for having zero understanding of his job description (I don't think I'm asking too much for a salesperson to know the price of the cars he sells), I pulled out my cell phone and looked up the prices of all the used GCs on Executive's website. I picked out my top contender, and we took it for a test drive. While waiting for the manager to price my trade-in, I noticed a used Mercedes on the lot, and asked the salesperson how much it was; I'll let you guess what his response was. Once again I pulled up Executive's website, and saw that the Mercedes was listed for much below its FMV and asked to take that one for a test drive. The Mercedes was immaculate, and so I asked to crunch the numbers for that car. Once I got the price back for my trade-in, I signed a contract to purchase the Mercedes and left a $5,000 deposit. Since it was a Sunday, we couldn't close the deal that day. I was promised by the salesperson I would get a call Monday morning from the finance manager to schedule a date to pick up the car. Well, on Monday at 5:30PM, I had heard nothing from the dealership, so I called and asked to speak to the finance manager. I was told he was "busy with clients." I asked that he call me back that night, as I needed to pick up the car by Wednesday. Around 8:00PM, I received a call from the salesperson letting me know that the finance manager was still "busy," but that he would call me first thing Tuesday morning. Tuesday afternoon rolls around, and unsurprisingly the finance manager never called me (I should add that I brought in my own financing, so obviously the finance manager wanted nothing to do with me, since he wouldn't be getting his commission from running my credit 10 times to get financing through one of his banks). Once again I called the dealership asking to speak to the finance manager, and I received his voicemail. It's rather inexcusable that he couldn't take 5 minutes within 48 hours to call a customer who left a $5,000 deposit on a car. Finally, around 1:00PM, a sales manager called me to ask me all the questions in which I already provided the salesperson, so that he could start the process for us to pick up the car that night. An hour later I called him back to tell him that my husband couldn't find the registration to the trade-in car, and to make sure we could still pick up the car without the registration. Obviously I never received a call back. When I went to go pick up the Mercedes, after leaving work early and sitting around for an hour, the finance department realized there was an issue with the title to my trade-in vehicle (which they would have known about before I wasted my time and their time that night had they called me back when I said I couldn't find the registration), and that they couldn't do the sale. All the while, the GM is just sitting in the back office, despite being fully aware that I was fed up with the deplorable customer service and knowing that his finance department was having issues closing the sale; naturally he didn't even come introduce himself, because he must be fully aware that his entire dealership is a joke. I finally asked for my deposit back, because if their sales department and finance department is this unprofessional when I'm trying to give them money, I can only imagine what they would treat me like when something on a car I bought from there broke down. My calls and emails were completely ignored. So I showed up the dealership to ask for my deposit back. I was greeted by an eye roll from the salesperson and was told I would "eventually" get my deposit back. I refused to leave until he put it down in writing that my $5,000 would be refunded. I watched him write down the request along with my credit card number and give it to the back office. Two days later I get a call from the dealership letting me know that once I provide my credit card number, it can refund my deposit. Sadly, I was not shocked by this call, considering not one single person did anything: (1) the proper way; and (2) when I was told it would be done. Do yourself a favor and drive to Branhaven in Branford to avoid unprofessional, incompetent service and to save yourself the headache. I will NEVER step foot at this dealership again, even if it offered to give me a car for free. More
Amazing Needed a new car because mine was maybe weeks or months from falling apart and pne of the salesman helped me a lot! He was attentive and got me what i Needed a new car because mine was maybe weeks or months from falling apart and pne of the salesman helped me a lot! He was attentive and got me what i wanted plus more. I'd highly recommend this dealership to my friends and family. More
Needed a car Asap! My older car's transmission went & I needed a new car ASAP! I looked online & came across Executive Nissan. The prices were very reasonable & they ha My older car's transmission went & I needed a new car ASAP! I looked online & came across Executive Nissan. The prices were very reasonable & they had the car I was looking for. Stephanie Ney worked with me, no pressure, & had me driving away ! Adam Rushworth in Financing also helped push me through quickly. ..great friendly kind caring people !! Would definitely buy from again. .they made it an easy peasy experience!! More