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Executive Jeep

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.7
1,465 Reviews
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Jeep brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,465 reviews

June 24, 2024

I purchased a 2020 Jeep Grand Cherokee White in color. Upon picking up my vehicle I noticed numerous deep inbeded scratches on the front bumper, driver side. The scratches broke through the paint to were More

by ADOLPHUSRUSSELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
N/A
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Jun 24, 2024 -

Executive Jeep responded

Good morning I am sorry that you feel this way the vehicle just came on trade abd had the scratch on the front bumper the deal we worked and you agreed apon was based on not fixing the scratch on the front bumper on the left I you wanted it fixed we could have worked into the deal we do have picture and you and your sale consultant shaking hands at time of delivery standing in front of the vehicle with the scratch on the back in ground if you would like to discuss please call Francisco 203-672-6004

June 23, 2024

First purchase went very smoothly. Second purchase in 2 weeks- disorganized and unprofessional staff. Still waiting for a license plate. More

by rmp0810
Recommend Dealer
No
Employees Worked With
Scott Tesla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arianna Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beloved Bridges, Reinaldo Figuerora
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Jun 24, 2024 -

Executive Jeep responded

Providing a positive experience is our top priority, so we're disappointed to hear that your still not happy. When you visited us thus past Thursday and spoke to Scott Tesla, he did tell you that our operating systems have been shut down due to the fact of a security breach on our CDK software it is a nationwide problem that effected 15,000 dealers across the country, we had to order a new plate thru DMV in which we did, and they will mail it to you again we apologize that the convivence but your plate was ordered

June 19, 2024

Easy to schedule appointment, helpful employees, quality service. Liked the text/video on status of vehicle. More

by DONBOREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2024 -

Executive Jeep responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Jeep!

June 18, 2024

excellent service and my interactions with staff was very positive happy with everything that was done More

by KEITH.THOMAS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan
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Jun 18, 2024 -

Executive Jeep responded

Keith, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 18, 2024

The service and inspection appeared to be very thorough (loved the video and text updates) but my one complaint would be that when I dropped off and picked up my car, I barely even spoke to anyone. Someone More

by BROWN.CHRISTINA9118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Executive Jeep responded

Christina, Thank you for your very kind review. Jason and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Jeep.

June 18, 2024

Gary was personable. I felt informed about my vehicle and would absolutely book again. We have a plan for the work that my car will need. More

by REID.MELISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
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Jun 18, 2024 -

Executive Jeep responded

Melisa, Thank you so much for your excellent review! We are happy that Gary had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

June 17, 2024

Wait time was as described, all work preformed exceded expectation, service advisor kept me informed on the status of my vehicle and went thru the services preformed More

by BOBPALAZZZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Executive Jeep responded

It's great to hear that we were able to help you out, Bob. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Jeep!

June 16, 2024

Fast professional service, very friendly. Gary filled me in on all the work that was needed and expected costs. More

by mscott17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
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Jun 17, 2024 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear Gary and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 15, 2024

Great service. I would recommend this dealer to my friends. Also quick response to my needs. More

by franco.mannarino24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Executive Jeep responded

Franco, thank you for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 14, 2024

Meeting Gary was very nice. He was very polite, took care of all my needs as I told him I will be back in September hopefully to buy a Nissan More

by sancaml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Report | Print
Jun 14, 2024 -

Executive Jeep responded

Thank you for taking the time to share your thoughts on working with Gary and our team. We're glad to hear we delivered such a great experience!

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