Executive Jeep

Predatory pricing, charged for 5 hours of work when repair took 2.5 hours. Picked up car Friday on day 3 of having my car Monday evening leaving work my car completely dies , which is the originally is repair took 2.5 hours. Picked up car Friday on day 3 of having my car Monday evening leaving work my car completely dies , which is the originally issue I was having with my car and brought in to get resolved. Towed it back to the service center, and they tried to charge me over $300 to run 2 hour diagnostic, when the first diagnostic that was ran, it was confirmed that replacing my ac compressor would resolve the issue of my car dying and my positive fuse terminal burning. I asked specifically to clarify if that issue was electrical and I was told no. They Refuse to take responsibility for wrong diagnostic. More

Very good service from Alberto at Executive Jeep/ Nissan. Very professional and followed up with concern. Very professional and followed up with concern. More

I have always had my Nissan's serviced at Executive because I trust that they know my car and provide the service it needs. I especially want to thank Alberto Benot who has been my service rep for awh because I trust that they know my car and provide the service it needs. I especially want to thank Alberto Benot who has been my service rep for awhile now. He is professional and knowledgeable and makes sure my needs are met whenever I come in. He is the best. I have also worked with Tyler in past when Alberto was not available and he is very good as well. I have no complaints about the service department and all the representatives The only issue I have is with the third party you go through to make appointment. I wanted to have the software update done at same time and was told I would have to go through service rep to see if can be done when I had my 20,000 mile service. I also wanted to wait for car and was told I would not be able to because of length of time. I know once I went in I could ask Alberto and everything was done including the software update and I was able to wait without a problem. He told me jus to call him directly in future which I appreciate so much. He goes above and beyond More

Gary is great! He’s extremely friendly, personable and a pleasure to work with! He always makes sure we understand what is happening with our vehicle. And the video He’s extremely friendly, personable and a pleasure to work with! He always makes sure we understand what is happening with our vehicle. And the videos are very helpful! More

Tyler Leopizzo was wonderful. He took the time to go through the navigation system and how it works. No one ever did that before. That being said, I went to try and put in a desti He took the time to go through the navigation system and how it works. No one ever did that before. That being said, I went to try and put in a destination and couldn’t find the Apple play system. I am frustrated with myself that I still can’t work the navigation system. More

Gary was great, as always Executive Jeep is awesome. I will only use them for service needs I will only use them for service needs More

Please have more qualified people on Saturday for the difficult jobs. My issue was a locked up wheel lock was not coming off. Had to drop it off on the next business day and got it back at day’s end. difficult jobs. My issue was a locked up wheel lock was not coming off. Had to drop it off on the next business day and got it back at day’s end. More

Great service explained everything that they did got me in and out thank you amazing in and out thank you amazing More

Excellent service, expert technician ! ! Detailed explanation of work and wonderful report showing all aspects of the vehicle and its wear/issues to watch for future repairs ! Detailed explanation of work and wonderful report showing all aspects of the vehicle and its wear/issues to watch for future repairs More

The staff was kind and patient. They were able to fix all the issues on my vehicle. They also advise me on future things I will need done on my car. I truly was pleased with the out They were able to fix all the issues on my vehicle. They also advise me on future things I will need done on my car. I truly was pleased with the outcome of my car and will be back soon. Thank you More