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Executive Jeep

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.7
1,459 Reviews
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Jeep brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,459 reviews

December 01, 2022

Had an excellent experience with this dealership. Was taken care of immediately. Alberto, our service representative was both personal and professional I will highly recommend this dealership More

by KFINN2142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2022 -

Executive Jeep responded

Thank you so much for your excellent review! We are so glad that Alberto had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

December 01, 2022

I had a great experience at the dealership. It’s took great care of my car when I came in for an oil change. The staff are very nice and professional. More

by michealcrafter113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ruben Chaudhry
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Dec 02, 2022 -

Executive Jeep responded

Michael, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

November 30, 2022

Alberto the service person who handled our repair was rude and nasty. The car had a scratch when returned down the side (we luckily were able to buff it out). The entire passenger dash was hanging as the More

by TAYAH20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Gargano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ruben Chaudhry
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Nov 30, 2022 -

Executive Jeep responded

Good Morning I would like to discuss your recent visit here and address your concerns please give me a call @ 203-672-6021 I would have called you but you didn't provide us with your name in the review. thank you Scott Orsini

November 29, 2022

Needed to get a check on a recall and I got a call in about an hour that my car was all set and my vehicle didn’t have the issue. Service staff are always helpful and nice. More

by ANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2022 -

Executive Jeep responded

Thank you, Ann, for sharing about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

November 25, 2022

Lack of communication, instead of calling I got a text when I was on my way telling me my truck was not ready; and needed to be kept one more day. It was very inconvenient. When I picked up my truck not More

by ADRIENNE.JONES
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2022 -

Executive Jeep responded

Thank you for bringing this to our attention, Adrienne, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

November 22, 2022

Took my Rogue in for a call back. Al (the service mgr) was very courteous and my vehicle was taken care of quickly. More

by gstein4848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2022 -

Executive Jeep responded

Thank you for the kind words for Alberto and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 22, 2022

Everyone is so professional. They only recommend what you need and answer all the concerns you have on you vehicle. More

by Tania
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2022 -

Executive Jeep responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 19, 2022

Neat,clean and on time. I was pleasantly greeted and left satisfied with a washed vehicle More

by dannyrothwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ruben Chaudhry
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Nov 20, 2022 -

Executive Jeep responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Danny, and we're happy to hear that we met your expectations. Thank you for choosing Executive Jeep, we look forward to having you as a valued customer for many years to come!

November 19, 2022

Always a great experience. The staff is always friendly and extremely knowledgeable. Look forward to our next service. More

by IBEGIA01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2022 -

Executive Jeep responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Jeep.

November 19, 2022

Good service! They do what are needed to be done and do it on time. More

by Magbaletae
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2022 -

Executive Jeep responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Jeep, we look forward to having you as one of our valued customers for many more years to come!

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