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Executive Jeep

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.7
1,463 Reviews
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Jeep brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,463 reviews

August 15, 2024

Dealership is not far from my location & was very prompt. Offered me a ride back to my office More

by aclark23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
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Aug 15, 2024 -

Executive Jeep responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 15, 2024

I will not return to this service center. Had purchased a deal for 3 oil changes and tire rotations and left each visit with avoidable problems: they killed my battery during the visit and it More

by Anon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Meyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Executive Jeep responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

August 13, 2024

I was very happy with the service. I was greeted promptly and everything was explained to me about the service on my car. More

by pds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 13, 2024

They took my vehicle in when they said it was supposed to. They were very knowledgeable and very courteous. More

by lquintana1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cambell
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Aug 14, 2024 -

Executive Jeep responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 13, 2024

U guys do a good job I've been dealing with u for 20 plus years More

by EARLCOLEMAN508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
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Aug 14, 2024 -

Executive Jeep responded

Thank you, Earl! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Jeep.

August 09, 2024

Courteous, knowledgeable, and efficient. Scheduled my car for services to meet my schedule within days. More

by SKOEPFLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
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Aug 11, 2024 -

Executive Jeep responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Jeep.

August 06, 2024

Predatory pricing, charged for 5 hours of work when repair took 2.5 hours. Picked up car Friday on day 3 of having my car Monday evening leaving work my car completely dies , which is the originally is More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Gargano
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2024 -

Executive Jeep responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

August 06, 2024

This is my second car which I have bought and had serviced through executive Jeep. Jason has been my adviser for years and I trust his guidance More

by LAVIGNE.KEVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2024 -

Executive Jeep responded

Hi Kevin: Thank you for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad Jason is always able to help, and we hope to see you again!

August 06, 2024

Very convenient for dropping my car off for service and I was out of the dealership within 10 minutes. Loved the swiftness More

by RJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
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Aug 06, 2024 -

Executive Jeep responded

RJ< Thanks for sharing your thoughts about your service experience with Executive Jeep. We appreciate your business and hope to see you again soon!

August 03, 2024

Very good service from Alberto at Executive Jeep/ Nissan. Very professional and followed up with concern. More

by JRDAMICO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2024 -

Executive Jeep responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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