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Executive Honda - Service Center

Wallingford, CT

4.8
875 Reviews

875 Reviews of Executive Honda - Service Center

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June 02, 2020

I’m very happy with the service that was performed on my ridgeline. Sean always does a great job keeping me informed of the service I need. More

by Cheftony
Recommend Dealer
Yes
Employees Worked With
Sean mcmann
Jun 03, 2020 -

Executive Honda responded

Thank you for trusting us with your Honda Ridgeline! We are very glad that you can depend on Sean for excellent service. See you next time at Executive Honda!

June 01, 2020

Excellent Service This dealership/service department was fully prepared to handle customers during the pandemic. I felt safe leaving my car for service which has alway More

by mleveton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean McMahon, John Moore
Jun 01, 2020 -

Executive Honda responded

It's wonderful to hear that you felt comfortable servicing your vehicle with us at Executive Honda! Thank you so much for your repeat business and this excellent feedback.

June 01, 2020

Efficient an prompt service I have only used Executive Honda for any and all service maintenance on my 2014 CRV. They are courteous, respectful and take the time to answer any q More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean, and Tyler most recently
Jun 01, 2020 -

Executive Honda responded

Thanks for taking the time to review Executive Honda, Judy! We are pleased to hear that our team consistently takes care of you, and your Honda CR-V. See you next time!

May 31, 2020

oil change I have never had an issue with the service team. They are always very professional and explain everything they are doing and make sure I do not have a More

by glenys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Jun 01, 2020 -

Executive Honda responded

Thank you for taking the time to leave Executive Honda a five-star review! It makes us happy to hear that our team treated you right.

May 31, 2020

Very professional staff always very helpful will always be a executive Honda customer because all the service staff experience and how they treat there customers I have a certified pre owned from executiv More

by Chrisleidel
Recommend Dealer
Yes
Employees Worked With
Gina / Jay
Jun 01, 2020 -

Executive Honda responded

Chris, thank you for taking the time to leave Executive Honda a five-star review! We're grateful to have earned your business and look forward to working with you soon!

May 31, 2020

The only thing I dislike is the waiting time for a Oil change last time I was there took me about 2 hrs other than that 5 star service I’m glad to get my services at your place More

by marioacampos
Recommend Dealer
Yes
Employees Worked With
Sorry I don’t remember but was very nice and helpful
Jun 01, 2020 -

Executive Honda responded

Thank you for sharing this feedback, Mario. We will be sure to discuss your review with our team.

May 31, 2020

Transmission Service This was my first service since Covid19 started. They sanitized my car when I came in and after the work was done. Everyone wore a mask and kept a saf More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay and Josh
Jun 01, 2020 -

Executive Honda responded

Thank you for taking the time to review Executive Honda, Steve! Customer safety and satisfaction are our priorities and we are glad to hear that our team treated you right.

May 31, 2020

no worries I was made to feel very comfortable with the service department. When I arrived they cleaned my car and protected it with plastic on the steering whe More

by dzipp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
Jun 01, 2020 -

Executive Honda responded

We are committed to customer safety and we appreciate you taking the time to share this feedback. It is a pleasure to have your business at Executive Honda and our team looks forward to working with you next time!

November 25, 2019

Dealing with insurance adjusters Did work on my car that an insurance adjuster didn't approve without my consent, then charged me. Even the discounted bill was too much. More

by slychel3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis & Dale
Dec 04, 2019 -

Executive Honda responded

We run our business to provide straightforward service so I'm very surprised to see this feedback. Would you consider giving me a call when you get the chance? I would like to learn the details of this situation so I can address it. Thank you, Jason Hocking - General Manager - 203-678-6520

October 23, 2019

I needed a new tire; Jay was great. I have been an Executive Honda customer for years. I think I am on my six Honda in a row. The customer service through the years as always been outs More

by John Gabriel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Marian
Oct 23, 2019 -

Executive Honda responded

It's great to hear from you, John! Thank you so much for your continued confidence in the Executive Honda team. We are very grateful for your many years of business and support.

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