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Executive Honda - Service Center

Wallingford, CT

4.8
875 Reviews

875 Reviews of Executive Honda - Service Center

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May 31, 2023

My car has been at the auto body shop for three weeks. It has not been put on the lift yet. Very disappointing and lack of communication by Jeff Clark Please contact me regarding this issue. This is very More

by Lisacvets
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Clark
Jun 02, 2023 -

Executive Honda responded

It's disappointing to receive this feedback. We strive to deliver timely service and attentive communication and I am so sorry for any delay and oversight on our end. I am glad you were able to take the time to discuss your concerns with me earlier so we could get this resolved and the vehicle back in your daughter's hands. I will continue to stay in touch as discussed and hopefully, we can regain your confidence. Thanks again for our earlier conversation and I look forward to speaking with you soon. Best, Jason Hocking - General Manager - 203-678-6520

November 29, 2022

RYAN WAS GREAT WITH US AT HONDA DEALER I LOVE MY NEW USED CAR THANKS BILL PETIT More

by BEAUTIFIECABINETS
Recommend Dealer
Yes
Employees Worked With
RYAN
Nov 29, 2022 -

Executive Honda responded

We're thrilled Ryan could accommodate your needs! Safe travels from all of us at Executive Honda, and enjoy your new-to-you ride!

December 27, 2021

A shout out to Chris Guerin and service members!!!! Our vehicle's transmission decided to act up on Christmas eve while here visiting family over the holidays. On Monday morning, we called and the van was More

by PAnder57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Guerin
Dec 28, 2021 -

Executive Honda responded

Thank you for taking the time to review us! We strive to deliver a seamless and straightforward service experience, and it is wonderful to hear that this was reflected in your time working with Chris. We will be sure to pass on your appreciation to him. We are wishing you many safe and happy miles down the road! - The Executive Honda team

July 06, 2021

I bought my first of many cars in 1994. 27 years ago. They are always fair and honest from the no pressure sale of every car and beyond. The service department is the best around hands down. The communic More

by dougheberger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Guerin, Joe Chapman, Jason Hockings
Jul 06, 2021 -

Executive Honda responded

We can't thank you enough for your loyal business and your glowing review! It makes our day to hear that you are always so well taken care of by our team and we look forward to seeing you next time at Executive Honda. Drive safely!

June 17, 2021

SEAN IS THE BEST..... never a worry with him on the job.I appreciate him taking me as a customer an the suggestion that he has made.... More

by NMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SEAN
Jun 17, 2021 -

NMP responded

Thank you Sean for your honesty and always taking the time to explain things You are the Best

Jun 17, 2021 -

Executive Honda responded

We are delighted to read your glowing feedback about Sean and we will be sure to let him know how much his work is appreciated. Thank you for choosing Executive Honda and for taking the time to share your experience. See you next time!

August 28, 2020

I just want to say that I had a Great”Experience at I just want to say that I had a Great” Experience at Executive Honda@ Wallingford CT, Genna Panaroni A Service Adviser was awesome Very Professio More

by Lourock180
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
Aug 28, 2020 -

Executive Honda responded

We are delighted to hear that you had a five-star worthy visit with us at Executive Honda. Thank you for taking the time to write a review and for mentioning Genna! For all your future auto needs, we will be here to help.

July 15, 2020

Best Service....Applaud Sean for his excellent service I appreciate the attention and the Great Customer Service. Very detailed and informative regarding the visit. Great to have an overview of what was More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Jul 15, 2020 -

Executive Honda responded

Hi Linda, thank you for trusting the Executive Honda team with your vehicle. Customer safety and satisfaction are top priorities for us and I am glad to hear that you felt comfortable during your visit! We wish you safe travels.

July 08, 2020

Service was on time and finished earlier than expected. Very friendly employees. Waiting area was set up as Covid regulated. Everything was done well for a good appointment. More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don t remember oo
Jul 08, 2020 -

Executive Honda responded

Pat, thank you for the review! It was our pleasure to service your vehicle here at Executive Honda. If you ever need anything else, don't hesitate to come back and see us again!

July 07, 2020

As always top notch service. Clean , fast service and a very friendly staff. Answered all my questions and didn’t try to over sell me on unneeded service. More

by kimmer570
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 07, 2020 -

Executive Honda responded

We appreciate you taking the time to share such wonderful feedback. At Executive Honda, our team is dedicated to providing an efficient and enjoyable visit for all of our customers and I am so glad to hear that always comes true for you!

July 06, 2020

Emergency Visit Right before I was scheduled for an important meeting the following day, I required emergency service on my Honda Accord. Executive Honda made sure I More

by kmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Jul 06, 2020 -

Executive Honda responded

Thank you for trusting our team to get the job done! At Executive Honda, we're committed to taking care of guests to ensure you get back on the road quickly. We wish you safe travels in your Honda Accord!

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