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Executive Honda - Service Center

Wallingford, CT

4.8
822 Reviews

822 Reviews of Executive Honda - Service Center

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May 31, 2020

Very professional staff always very helpful will always be a executive Honda customer because all the service staff experience and how they treat there customers I have a certified pre owned from executiv More

by Chrisleidel
Recommend Dealer
Yes
Employees Worked With
Gina / Jay
Jun 01, 2020 -

Executive Honda responded

Chris, thank you for taking the time to leave Executive Honda a five-star review! We're grateful to have earned your business and look forward to working with you soon!

May 31, 2020

The only thing I dislike is the waiting time for a Oil change last time I was there took me about 2 hrs other than that 5 star service I’m glad to get my services at your place More

by marioacampos
Recommend Dealer
Yes
Employees Worked With
Sorry I don’t remember but was very nice and helpful
Jun 01, 2020 -

Executive Honda responded

Thank you for sharing this feedback, Mario. We will be sure to discuss your review with our team.

May 31, 2020

Transmission Service This was my first service since Covid19 started. They sanitized my car when I came in and after the work was done. Everyone wore a mask and kept a saf More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay and Josh
Jun 01, 2020 -

Executive Honda responded

Thank you for taking the time to review Executive Honda, Steve! Customer safety and satisfaction are our priorities and we are glad to hear that our team treated you right.

May 31, 2020

no worries I was made to feel very comfortable with the service department. When I arrived they cleaned my car and protected it with plastic on the steering whe More

by dzipp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
Jun 01, 2020 -

Executive Honda responded

We are committed to customer safety and we appreciate you taking the time to share this feedback. It is a pleasure to have your business at Executive Honda and our team looks forward to working with you next time!

May 31, 2020

oil change I have never had an issue with the service team. They are always very professional and explain everything they are doing and make sure I do not have a More

by glenys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Jun 01, 2020 -

Executive Honda responded

Thank you for taking the time to leave Executive Honda a five-star review! It makes us happy to hear that our team treated you right.

November 25, 2019

Dealing with insurance adjusters Did work on my car that an insurance adjuster didn't approve without my consent, then charged me. Even the discounted bill was too much. More

by slychel3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis & Dale
Dec 04, 2019 -

Executive Honda responded

We run our business to provide straightforward service so I'm very surprised to see this feedback. Would you consider giving me a call when you get the chance? I would like to learn the details of this situation so I can address it. Thank you, Jason Hocking - General Manager - 203-678-6520

October 23, 2019

I needed a new tire; Jay was great. I have been an Executive Honda customer for years. I think I am on my six Honda in a row. The customer service through the years as always been outs More

by John Gabriel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Marian
Oct 23, 2019 -

Executive Honda responded

It's great to hear from you, John! Thank you so much for your continued confidence in the Executive Honda team. We are very grateful for your many years of business and support.

October 22, 2019

Routine Service Sean was courteous and friendly. Service was done efficiently and on time. Sean went over what was done and what was recommended for next time. Very More

by Dave P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
Oct 22, 2019 -

Executive Honda responded

Magic to our ears! Thank you for trusting us with your vehicle, Dave. We look forward to your next visit with us.

October 21, 2019

Easy and thorough Staff was pleasant, service was quick and thorough. My service advisor Gina was a pleasure to work with and she went above and beyond to help me. More

by Marlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
Oct 21, 2019 -

Executive Honda responded

Marlo, thank you for choosing Executive Honda for your service work. We appreciate your business!

October 21, 2019

Tyler was courteous and pleasant. Excellent service. Clean rest room and waiting room. Problem with car was solved quite quickly. There was a thorough explanation of the check list and what needed to be More

by cookie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Oct 21, 2019 -

Executive Honda responded

I'm glad to see you had an excellent service working with our Tyler in our service department. Thanks for taking the time to share this feedback. We look forward to seeing you next time.

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