Executive Dodge Jeep RAM - Service Center

Outstanding & Effecient Service Recieved The main reason for the service visit was to take care of a safety recall but since I had to have my Jeep Grand Cherokee in the shop I decided to have The main reason for the service visit was to take care of a safety recall but since I had to have my Jeep Grand Cherokee in the shop I decided to have some standard/basic service items also taken care of (Oil Change, Tire Rotation, and Drive Train Inspection). The service department was very friendly and helpful; service with a smile. I worked with Service Advisor Alberto for this visit. I decided to wait for the service to be completed. The Customer waiting area was very comfortable and I was able to get some work done while I waited. Also while I waited I decided to look for some accessory parts for my Jeep that I had been thinking about. The Parts Manager Pam was very helpful and I found what I was looking for. They had the parts in stock so I purchased them and had it installed while the other work was being done. I left from this visit with everything (and more) done to my Jeep and it was done in less time than their original estimate was on how long it would take. Very satisfied and very happy - I will be back. More

Very pleased! Had my Jeep in for service, non warranty and as usual, the dealership handled my problem professionally, quickly and with a smile! Never had a bad exp Had my Jeep in for service, non warranty and as usual, the dealership handled my problem professionally, quickly and with a smile! Never had a bad experience with the the service department here. More

Still getting my oil changed and service done for my FIRST H I bought the FIAT here and despite the fact they are no longer a dealer I continue getting non warranty work done here. Service is great. I bought the FIAT here and despite the fact they are no longer a dealer I continue getting non warranty work done here. Service is great. More

Tires and fluids. Spark plugs. My 2012 Jeep runs like New! Thanks to the service team. Great service people. They understand how important a safe car is. A well maintained car is a My 2012 Jeep runs like New! Thanks to the service team. Great service people. They understand how important a safe car is. A well maintained car is a safe car. More

Vehicle service Stopped by the dealership to make an appointment for service. Got an appointment for the very next day. Vehicle was completed in a timely fashion and Stopped by the dealership to make an appointment for service. Got an appointment for the very next day. Vehicle was completed in a timely fashion and at a fair price. Service adviser explain in detail what was completed,what will be needed in the future, and the cost of the service. Great experience. Thanks More

Service Have 2 ram 1500 pick up trucks. Both seeviced at this time . Excellent team Jim kept in contact and explained in detail. We have always brought our v Have 2 ram 1500 pick up trucks. Both seeviced at this time . Excellent team Jim kept in contact and explained in detail. We have always brought our vehicles for service and have always had a great experience More

Oil change Excellent service team! Timely appointment and they are always accommodating to my busy schedule by allowing me to drop off my vehicle. Thanks service Excellent service team! Timely appointment and they are always accommodating to my busy schedule by allowing me to drop off my vehicle. Thanks service team! More

Oil change at dealer. Very flexible scheduling. Got me in and out in the time promised. Everyone was courteous & friendly. Waiting room was comfortable and clean. Thanks ve Very flexible scheduling. Got me in and out in the time promised. Everyone was courteous & friendly. Waiting room was comfortable and clean. Thanks very much. More

Amazing!! RACHAEL and the service crew are friendly and knowledgeable.... They are always there to help and and see that you are happy with your service.. RACHAEL and the service crew are friendly and knowledgeable.... They are always there to help and and see that you are happy with your service.. More

Terrible Service Took my 2015 Jeep Grand Cherokee there for service, and for the second time, the car was not ready when promised. I called multiple times throughout Took my 2015 Jeep Grand Cherokee there for service, and for the second time, the car was not ready when promised. I called multiple times throughout the day to check the status of the vehicle, and was promised a call back, and never received one. It took me going down there for them to tell me the car might be available the following day. The previous time I dropped by car off, they had it for a week while I was out of town, and when I stopped in to pick it up, I was told one of the employees had taken it home to test drive it (with my permission) and he had not arrived yet for his shift. This was after I had called the previous 3 days to ensure it was going to be there for the start of that day. On both occasions, I was not offered alternative transportation or accommodations, and was forced to take cabs back and forth to work. The service members are insensitive, uninformed, and lack any concern for their customers. This will be the last time I bring my car here for service, and will certainly not be purchasing my next Jeep from this location. Proceed with extreme caution when dealing with any one from the service dept as they are misinformed and very unwilling to help. More