Executive Dodge Jeep RAM - Service Center

Amazing!! RACHAEL and the service crew are friendly and knowledgeable.... They are always there to help and and see that you are happy with your service.. RACHAEL and the service crew are friendly and knowledgeable.... They are always there to help and and see that you are happy with your service.. More

Terrible Service Took my 2015 Jeep Grand Cherokee there for service, and for the second time, the car was not ready when promised. I called multiple times throughout Took my 2015 Jeep Grand Cherokee there for service, and for the second time, the car was not ready when promised. I called multiple times throughout the day to check the status of the vehicle, and was promised a call back, and never received one. It took me going down there for them to tell me the car might be available the following day. The previous time I dropped by car off, they had it for a week while I was out of town, and when I stopped in to pick it up, I was told one of the employees had taken it home to test drive it (with my permission) and he had not arrived yet for his shift. This was after I had called the previous 3 days to ensure it was going to be there for the start of that day. On both occasions, I was not offered alternative transportation or accommodations, and was forced to take cabs back and forth to work. The service members are insensitive, uninformed, and lack any concern for their customers. This will be the last time I bring my car here for service, and will certainly not be purchasing my next Jeep from this location. Proceed with extreme caution when dealing with any one from the service dept as they are misinformed and very unwilling to help. More

Great experience again! This is the second time I have purchased a new Jeep from this dealership. My first experience was so positive that I really didn't consider going anyw This is the second time I have purchased a new Jeep from this dealership. My first experience was so positive that I really didn't consider going anywhere else and I made the right decision again! Our salesman, Mike Zygmunt was very patient, knowledgeable, and thorough. Never felt pressured to buy, and made the entire process seamless. We actually were there for service and drove home in a new car! More

Went for power steering fluid leak. They said I needed a new radiator because there was no coolant in the radiator nor the reservoir. Told them I had checked coolant level that morning before taking vehicle new radiator because there was no coolant in the radiator nor the reservoir. Told them I had checked coolant level that morning before taking vehicle. Radiator was full and the reservoir was at least half full... I asked where is the coolant on the ground if it leaked out. Tech said it must have evaporated. Tried to get me to spend over 800.00 dollars on new radiator and an additional 800.00 on a service. Had them replace coolant went to my mechanic who checked the radiator, all checked out okay. Dealer also said there is no after market replacement parts. (2009 Jeep Wrangler). The power steering leak was what they call normal and not serviceable... I guess they had to try and find something to get in my wallet...Do your homework before going to this dealer for any type of service. More

He was great customer serive he helped me whatever i need helped with. very nice friendly guy i would recomend to all my friends if they looking for new car or any service. helped with. very nice friendly guy i would recomend to all my friends if they looking for new car or any service. More

I have brought my Grand Cherokee to Exectutive Jeep for service probably a half a dozen times and have always been very (extremely) happy with the service I received. I have other work scheduled for next w service probably a half a dozen times and have always been very (extremely) happy with the service I received. I have other work scheduled for next week sometime and have the utmost confidence that work will be performed with the high level of workmanship as it has been done in the past. Whenever talking with friends and other people regarding the service I give you high marks. Keep up the good work!! More