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Executive Dodge Jeep RAM - Service Center

Wallingford, CT

4.6
757 Reviews

757 Reviews of Executive Dodge Jeep RAM - Service Center

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October 18, 2019

great service once again provided with great service. always a pleasant experience and a very inviting atmosphere. highly recommend to anyone and have had the liber More

by Lori Mann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
idk
Oct 18, 2019 -

Executive Dodge Jeep RAM responded

Lori - We truly appreciate you recommending our services to your friends and family. Thank you very much for trusting Executive Dodge Jeep with all your auto needs!

October 01, 2019

On time. Easy scheduling. The service man, Jim Lanza, recognized me by name when I came in. I travel 35 miles for service here because they are the best!! More

by Hiney
Recommend Dealer
Yes
Employees Worked With
Jim Lanza
Oct 01, 2019 -

Executive Dodge Jeep RAM responded

It means the world to us that you make the drive out to visit Executive Dodge Jeep! Thank you so much for your support. We are honored to have you as a loyal customer.

September 25, 2019

Always a great experience Purchased a new Sahara, we’ve had a couple of issues, all under warranty, and must say that the staff at Executive Jeep always go out of their way to More

by Wranglerjl2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure
Sep 25, 2019 -

Executive Dodge Jeep RAM responded

It means so much to hear that you can depend on the Executive Dodge Jeep team for five-star care, every time! Thank you very much for choosing us for all your auto service needs. We are grateful to have you as loyal customers and look forward to our continued relationship.

September 21, 2019

Service department worked with us. Are 2011 Grand caravan needed some routine maintenance plus some expensive repairs on the air conditioning unit. The service department was very atten More

by M.A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Sep 23, 2019 -

Executive Dodge Jeep RAM responded

Thank you for the nice review of our service team here at Executive Dodge Jeep. It's always our goal to do what's best for our guests and make sure they are happy with their experience. We are happy to help and appreciate you taking the time to share.

September 14, 2019

Respectful service Megan is a consummate professional and truly understands customer service. She relates to me in a way that is relaxed and genuine - no fake smiles or More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Lallier
Sep 14, 2019 -

Executive Dodge Jeep RAM responded

Thank you for your kind review of Executive Dodge Jeep! We are pleased to read how Megan demonstrated excellent customer service to you throughout your service appointment and we are grateful to have you as a customer. Thank you for this feedback and we hope to see you again soon!

August 29, 2019

Excellent service I went in for an oil @ tire rotation. Jim Lanzo was polite, knowledgeable and patient with me as I asked questions about my Jeep. 5 stars!! More

by Candace N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lanzo, Service Advisor
Aug 29, 2019 -

Executive Dodge Jeep RAM responded

Thank you, Candace! We are thrilled to hear that Jim earned your five stars with his polite service. Have a wonderful day!

August 23, 2019

Oil change Everyone especially Jim is helpful and friendly I’m considering purchasing a new vehicle soon. I would consider using your service whether I purchase More

by Fiat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Aug 23, 2019 -

Executive Dodge Jeep RAM responded

We are so happy to hear that Jim earned your business with his friendly service! Thank you so much for the great review. We would absolutely love to work with you again in the future, whether you're in for service or interested in a new vehicle.

August 21, 2019

New brakes, oil change.. The people were very caring and explained to me exactly what needed to be done and they didn't try and sell me other things. More

by Theo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know
Aug 21, 2019 -

Executive Dodge Jeep RAM responded

Theo - Your feedback is much appreciated! We are happy to read your positive feedback about your recent visit and we hope we can work with you again down the road. Have a great day!

August 12, 2019

Jim in service is wonderful Jim is an absolute pleasure. Whenever my Challenger needs service, he explains everything and truly does his best to accommodate me. The location is o More

by Candace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Aug 12, 2019 -

Executive Dodge Jeep RAM responded

Hi Candace - It makes us smile to hear that you can turn to Jim whenever your Challenger needs service and know that you will receive excellent care! Thank you so much for taking the drive out to visit us at Executive Dodge Jeep. We look forward to our continued relationship.

August 09, 2019

fixing light system for trailer I must say the service dept. went above and beyond what I expected to happen when I brought my car in for service and I thank them More

by jim22mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John serice manager and Megen
Aug 09, 2019 -

Executive Dodge Jeep RAM responded

It was our privilege to assist you, Jim! Thank you so much for stopping by to commend our Service Department. If any future issues should arise, we will be here to help.

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