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Executive Dodge Jeep RAM - Service Center

Wallingford, CT

4.6
757 Reviews

757 Reviews of Executive Dodge Jeep RAM - Service Center

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January 17, 2020

Executive service was excellent as always. Jim fit me in the schedule in a time slot that worked with my availability. Work to be done was 4-5 hours which I stuck around for. Executive waiting area is one More

by CTJeepGuy
Recommend Dealer
Yes
Employees Worked With
Jim
Jan 17, 2020 -

Executive Dodge Jeep RAM responded

We are so grateful that you choose to do business with us here at Executive Dodge Jeep. Thank you for taking the time to leave us a review, and thank you for driving out to see us! Providing our customers with exceptional service is our highest priority, and it means a lot to know that we are living up to our values. We will certainly let Jim know that you appreciate his help!

January 14, 2020

service appointment I arrived at 9:00 and was finished at 10:30 which was an hour sooner than expected.two recalls and oil and filter change and tire rotation More

by Robert64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jim
Jan 14, 2020 -

Executive Dodge Jeep RAM responded

Hi Robert - It's wonderful to hear that your recall repairs and maintenance service were completed faster than expected. Thanks so much for coming to Executive Dodge Jeep! We hope we have a chance to work with you in the future.

January 13, 2020

Recommended service Clean, neat, well organized. average dealer wait time. .As with every dealership pricing is a bit higher than quick service oil change service station More

by skip584
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager
Jan 13, 2020 -

Executive Dodge Jeep RAM responded

Skip, we would certainly like to provide a 5 star experience during every visit to our store. If you have anything to share that might help us improve, would you mind reaching out? Thank you, CJ Smith - General Manager - 203-678-6608

January 08, 2020

Jim was super helpful when I came in to get my car serviced. He answered my questions and was very friendly. I really appreciated all the help!! Thank you as always More

by Jordanz
Recommend Dealer
Yes
Employees Worked With
Jim
Jan 08, 2020 -

Executive Dodge Jeep RAM responded

Thank you for the 5-star review! We couldn't be happier to hear that Jim provided exceptional service here at Executive Dodge Jeep. We will pass on your kind words to him! We look forward to your next visit!

January 02, 2020

Brakes and Oil Change Pleasure to deal with Jim to schedule appointment. Communication during work was clear and constant. 2nd positive experience with Jim while servicing More

by rfarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Jan 02, 2020 -

Executive Dodge Jeep RAM responded

Thank you for the 5-star review! We are pleased to hear that you enjoy working with Jim and our team at Executive Dodge Jeep. We look forward to working with you for years to come!

December 16, 2019

Excellent service department Brought my Jeep Grand Cherokee in for an oil change and tire rotation. They were very friendly and completed the work in a timely manor. Overall great More

by Karmen.mccloud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Dec 16, 2019 -

Executive Dodge Jeep RAM responded

Karmen - Thank you so much for trusting us with your Jeep Grand Cherokee! We are glad that your oil change and tire rotation were completed in a timely manner. Hope to see you next time at Executive Dodge Jeep.

December 16, 2019

Excellent Jim handled my service from beginning to end. Service was complete (oil change) in a timely manner. Have had great experiences with all the employee More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Dec 16, 2019 -

Executive Dodge Jeep RAM responded

Lynn, thank you so much for your 5-star review of Executive Dodge Jeep! We're pleased you had a good service experience working with Jim. Safe travels!

December 16, 2019

Max, Service Writer, was very polite and answered questions that I had regarding warranty. Max made sure to keep me informed as to when my vehicle was done. More

by b2stepin
Recommend Dealer
Yes
Employees Worked With
Max Casagrande
Dec 16, 2019 -

Executive Dodge Jeep RAM responded

Thank you for the 5 star review! The team here at Executive Dodge Jeep couldn't be more proud to know that you enjoyed working with Max. We will be sure to let him know that you appreciate him. We are looking forward to seeing you again!

December 12, 2019

As usual, pleasant, competent personnel complemented with service mechanics who are excellent. Service waiting area, with coffee, wifi and comfortable furniture makes this a nice experience. More

by Marc
Recommend Dealer
Yes
Employees Worked With
Jim, Max
Dec 13, 2019 -

Executive Dodge Jeep RAM responded

Thank you so much, Marc! We love to see this positive feedback about our team and facilities. We look forward to serving you for years to come at Executive Dodge Jeep.

December 07, 2019

Friendly staff, excellent service. Easy to schedule, Jeep was ready in a few short hours. The work done was professional and my vehicle was clean when I picked it up More

by Jallenhood
Recommend Dealer
Yes
Employees Worked With
Max
Dec 09, 2019 -

Executive Dodge Jeep RAM responded

We can't ask for better feedback than this! Thank you so much for trusting us with your Jeep. We look forward to seeing you next time at Executive Dodge Jeep.

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