Executive Dodge Jeep RAM - Service Center

I had to bring my car in for a recall on my 2015 jeep renegade for the fan module. Took them 2 hours which was enough time to relax in their waiting room. Then after, the gentleman at the desk came to ha renegade for the fan module. Took them 2 hours which was enough time to relax in their waiting room. Then after, the gentleman at the desk came to hand me my keys and told me everything went well. Really nice staff and facility. More

Very timely nice service was in and out and almost no time they could have a nicer waiting room though time they could have a nicer waiting room though More

Used this service department in May 2021, was a great experience. I thought , "they won my business!" I was wrong! They lost my business. Quite deceitful and untrustworthy. Early on, I asked, "what did experience. I thought , "they won my business!" I was wrong! They lost my business. Quite deceitful and untrustworthy. Early on, I asked, "what did you get for codes?" Assistant service mgr, "we didn't get any codes." Me, "oh!? I had a check engine light on the past week and a half. Just went of a couple days ago. The computer would have those codes saved. Wouldn't they?" Him. "Oh, let me check on that" The final straw was when he told me he called the warranty company to file a claim for a part, and he didn't. I came in to pick up the truck and the bill was for a particular part. He automatically said the part wasn't covered. Not trusting him from the last time, I called the warranty company. They said they never received a call for a claim for this part or any part on this day. The last time we heard from anyone was over a month ago. There is more, but lie is enough to end it! Lie to me and you're done! You lose my business!😞✌ More

Seemed disorganized. Called me that car was ready, showed up and then told me it was not ready so I waited another hour. Then, after fixing one problem they created a s Called me that car was ready, showed up and then told me it was not ready so I waited another hour. Then, after fixing one problem they created a second for which I needed to wait longer for them to resolve. More

Fast and easy service thank you for good customer service and email and text updates and email and text updates More

Excellent customer service, couldn’t have asked for it to go any smoother! Highly recommend. go any smoother! Highly recommend. More

Very easy going and straight forward. Reccome d all my friends and family to go here. Reccome d all my friends and family to go here. More

Fast service appreciate the waiting area Clean prompt However turn off the news on the tv However turn off the news on the tv More

We were satisfied with the service we received when we brought our vehicle in to Executive. brought our vehicle in to Executive. More