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Executive Dodge Jeep RAM - Service Center

Wallingford, CT

4.6
760 Reviews

760 Reviews of Executive Dodge Jeep RAM - Service Center

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October 01, 2022

Excellent service department that listens to the customer. Always willing to do anything that I ask for my truck (that I'm overly protective of). I say the word and they get cracking! More

by mckenzie.kotuby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marie Kramkou, Mike Falconeri, John Vallejo, Bryan Smart
Oct 02, 2022 -

Executive Dodge Jeep RAM responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 01, 2022

Quick and accommodating service on my Wrangler. Finished sooner than promised. Got me in just a couple of days. More

by Michaelsarenas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
Oct 02, 2022 -

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

September 30, 2022

Everyone listened and was very attentive. The problems were resolved in a timely manner and I would definitely return for future maintenance and or issues More

by Laurabuonfiglio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marie Kramkou, Mike Falconeri
Oct 02, 2022 -

Executive Dodge Jeep RAM responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

September 29, 2022

The service team was advised I had a prior engagement, and expedited my service, gave me recommendations for my vehicle and treated me with courtesy and respect. More

by Nefty1220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marie Kramkou, Mike Falconeri, John Vallejo
Oct 02, 2022 -

Executive Dodge Jeep RAM responded

Thanks for sharing your thoughts about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

September 29, 2022

I went for an oil change, tire rotation & inspection. I was in an out in about an hour. Service employees were very polite and professional. More

by b2stepin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Kramkou, Mike Falconeri
Oct 02, 2022 -

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

September 29, 2022

The service was done on time for reasonable charge Prepared assessment for future repairs and priority More

by james.vanderhoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
Oct 02, 2022 -

Executive Dodge Jeep RAM responded

Thanks for sharing about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

September 27, 2022

My appointment was on time and completed quickly. There was construction but signs clearly marked where to sign in More

by CAMPACORN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Executive Dodge Jeep RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

September 22, 2022

Did early drop off and everything got done without a catch. Jeep came back perfect! More

by Dwheeler0723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stone
Sep 24, 2022 -

Executive Dodge Jeep RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

September 22, 2022

Went there for a pre paid oil change and break problem, 26000 Miles , needed new rotors and 1 caliper and new paid , 1850.00 later and under warranty, felt robbed and taken advantage of. More

by Soupie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stone
Sep 24, 2022 -

Executive Dodge Jeep RAM responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We’d love the opportunity to address any issues with our team here. Thank you for your time.

September 22, 2022

Dropped the car off on a Sunday with no appointment, had the car back by Monday night all fixed. Ben communicated very quickly and precisely and got the problem fixed in no time. More

by MATTHEWMARTINELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stone
Sep 24, 2022 -

Executive Dodge Jeep RAM responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Dodge Jeep RAM to be a positive one. Please don't hesitate to reach out if you need anything else. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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