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Executive Dodge Jeep RAM - Service Center

Wallingford, CT

4.6
777 Reviews
Call Service Center (475) 253-5932

777 Reviews of Executive Dodge Jeep RAM - Service Center

Sort by
March 09, 2023

Friendly service people, comfortable waiting area with coffee and water. All around great experience there. More

by DAVE413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Falconeri
Report | Print
Mar 12, 2023 -

Executive Dodge Jeep RAM responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Dodge Jeep RAM, Dave, we look forward to having you as one of our valued customers for many more years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

March 01, 2023

Great costumer service very helpful for ordering parts also fast service turn around A+ rating from steadfast logistics More

by Re022487
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Grestini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Falconeri, Bryan Smart
Report | Print
Mar 02, 2023 -

Executive Dodge Jeep RAM responded

Thank you so much for the five-star review. We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Dodge Jeep RAM to be a positive one. Please don't hesitate to reach out if you need anything else. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

February 18, 2023

Mike had our best interests in mind and made sure our vehicle was fixed properly. More

by Csph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
Report | Print
Feb 19, 2023 -

Executive Dodge Jeep RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Mike here at Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

February 15, 2023

Very accommodating getting me a loaner vehicle and dropping it back off to hertz for me. Professional, quick responses via text. Answered my questions in depth and ensured my vehicle was 100% before i More

by gturcio16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Falconeri
Report | Print
Feb 15, 2023 -

Executive Dodge Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

February 15, 2023

Excellent attention was given to my issue. Friendly. Vehicle 🚗 was repaired to my satisfaction and work performed in a timely manner. More

by mjakubisyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
Report | Print
Feb 16, 2023 -

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

February 14, 2023

Great service experience got in and out on schedule with no hassle. Appreciate the service More

by mnotarangelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Falconeri
Report | Print
Feb 14, 2023 -

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

February 14, 2023

The service they gave me was very bad l when with a problem in my car l pay my money and they did not solve the problem l don’t not recommend this dealer to anyone, More

by Samue suazo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Brennan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Falconeri
Report | Print
Feb 14, 2023 -

Executive Dodge Jeep RAM responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Feb 15, 2023 -

Samue suazo responded

I’m not interested in anything any more I’m looking for mechanic and save myself a headache l don’t want anything with dealer

February 13, 2023

They ripoff people money. I will never go back. They were charging me 7500 to fix my car and I fix it with 500 dollars . More

by luis651209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Brennan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2023 -

Executive Dodge Jeep RAM responded

Thank you for your review, Luis. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 10, 2023

Very good service staff. One issue that I do have is the cost of oil change and tire rotation. 180$ seems excessive More

by TJR042562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
Report | Print
Feb 11, 2023 -

Executive Dodge Jeep RAM responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

February 07, 2023

The "service advisor" says they will get back to you and never does. They give you a date to pick up your vehicle and it's not ready that day. Dan amd Mike were easy to talk to when they worked with my vehi More

by Y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Brennan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Falconeri, Howie Hafford
Report | Print
Feb 07, 2023 -

Executive Dodge Jeep RAM responded

Y, Thank you very much for your feedback. We are sorry to hear you did not have the experience that you are used to. We always strive for the best customer service, and apologize for any inconvenience this has caused you. I would like the opportunity to speak to you further regarding this and see if we can resolve any outstanding issues you may have. Please feel free to give me a call directly. C.J. Smith- General Manager 203-678-6608

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