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Executive Dodge Jeep RAM - Service Center

Wallingford, CT

4.6
780 Reviews
Call Service Center (475) 253-5932

780 Reviews of Executive Dodge Jeep RAM - Service Center

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January 24, 2025

I showed up 1/2 early and Hector did his best and got the car in early and I was on my way ahead of schedule. More

by cjoe7out
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Simuong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2025 -

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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January 14, 2025

good dept but they still cant find fuel smell outside of car rear 2 times ? More

by mlfou3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Dzwonchyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Filleul
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 30, 2024

Hector has been very helpful and always lets me know when my car or truck is ready ahead of time. He is a pleasure to work with and I have referred a few people that will be getting their cars serviced at Ex More

by tjknoob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Dzwonchyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Grestini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Strauss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your thoughts on working with Hector and our team. We're glad to hear we delivered such a great experience! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 24, 2024

They are constantly claiming I need things done and then other mechanics say I do not need it at all. Examples include brakes and alignment. The prices are also astronomical. More

by MPALMA63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Brennan
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 01, 2025 -

Executive Dodge Jeep RAM responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

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December 21, 2024

I have used this dealership for the past 20 years. My experience has been mostly positive. However my latest visit was negative. I was told that it would be too costly to replace a fuse box because of More

by VIBZUPTOWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Brennan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Quinones
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 25, 2024 -

Executive Dodge Jeep RAM responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

More
December 18, 2024

Excellent service, quick and easy appointment set up, got me right in for my Ram with a rear window leak. More

by vinnyo650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Sinardi
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Dec 20, 2024 -

Executive Dodge Jeep RAM responded

Thank you, Vinny! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Dodge Jeep RAM. We look forward to having you as one of our valued customers for many more years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

More
December 10, 2024

Dan made sure to listen to the issue of the vehicle and was patient enough to figure it out until it was completely resolved. The issue was extremely difficult to diagnose. Kevin and Dan did an exceptional More

by Halley Latorre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Filleul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Strauss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter John
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Dec 11, 2024 -

Executive Dodge Jeep RAM responded

Hi Halley: Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 03, 2024

i am very happy with service department they listen to me talk to them what i think the problem is. More

by RAYFIEFFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

Executive Dodge Jeep RAM responded

Thank you, Ray, for taking the time to share your thoughts on working with our team. We're glad to hear delivered such a great experience! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 29, 2024

Sal, Hector & Dan did an excellent job communicating and providing excellent customer service from beginning to end! More

by tripsanders1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal from service
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Dec 02, 2024 -

Executive Dodge Jeep RAM responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Dodge Jeep RAM to be a positive one. Please don't hesitate to reach out if you need anything else. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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November 22, 2024

Enjoyed the renovated customer waiting area and the friendliness of the service department staff.I will be sure to return. More

by BARBFLWR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2024 -

Executive Dodge Jeep RAM responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Dodge Jeep RAM to be a positive one. Please don't hesitate to reach out if you need anything else. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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