Executive Dodge Jeep RAM - Service Center
Wallingford, CT
760 Reviews of Executive Dodge Jeep RAM - Service Center
While Mike was great to work with, Executive Jeep Service itself is exhausting to deal with. It took more than 2 weeks to get even get an apt for my vehicle and then you had the vehicle almost 3 weeks. Onc itself is exhausting to deal with. It took more than 2 weeks to get even get an apt for my vehicle and then you had the vehicle almost 3 weeks. Once I got the vehicle back, there were things that weren’t even fixed. The main problem of the vehicle stalling and not starting was fixed, and I’m very happy your tech got to the bottom of that esp cuz I know it wasn’t easy, he was top notch with that..But my back up camera still isn’t working and now I have a grinding noise in the front end .. Brakes maybe .. But I was so desperate to get the car back because by the time the main issue was solved, it had been 5 weeks of not being able to drive my vehicle. Now I have to go through the whole process again, not having my vehicle for weeks (because that happens every time I bring it in .. this wasn’t isolated) just to get them fixed. It’s incredibly frustrating, exhausting, inconvenient and truth be told, I’ll never buy another Jeep because getting it serviced is so problematic. More
Nice clean shop very informative staff they take the time to explain what your vehicle needs to explain what your vehicle needs More
making appointment was easy and i was greeted with very courteous people. the dealer ship was spotless . my car was taken in on time and service was completed on time. courteous people. the dealer ship was spotless . my car was taken in on time and service was completed on time. More
Always a great experience! They are trustworthy and honest. They are never pushy and always wants what best for the customer. They are trustworthy and honest. They are never pushy and always wants what best for the customer. More
Service Advisor was very good and was very helpful. New waiting area is very nice New waiting area is very nice More
Great job getting my vehicle quickly and great diagnosis and turnaround. Good communication during the process and turnaround. Good communication during the process More
All went according to plan, I was pleased with the speed at which the installation of my new radio was achieved. He also synched my phone to my car, and asked if there was anything else I needed done. Thank at which the installation of my new radio was achieved. He also synched my phone to my car, and asked if there was anything else I needed done. Thank you all for your service. More
I have had three different dealings with Executive Dodge and each time they were professional, courteous and completely satisfied my problems. and each time they were professional, courteous and completely satisfied my problems. More
Luv the new setup. Dan took care of all my needs.👍🏻 got a bunch of nice people too working at the service desks. Did “while u wait”. Worked out perfectly. Very profes Dan took care of all my needs.👍🏻 got a bunch of nice people too working at the service desks. Did “while u wait”. Worked out perfectly. Very professional and courteous. The new waiting are is a plus too. Been with you folks since 2008. And will continue to do so. Thank You all More
Hector was very professional keeping me informed on the situation with the truck. This is the second truck I bought from you guys and look forward to number 3 when the time comes situation with the truck. This is the second truck I bought from you guys and look forward to number 3 when the time comes More