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Executive Dodge Jeep RAM - Service Center

Wallingford, CT

4.6
760 Reviews

760 Reviews of Executive Dodge Jeep RAM - Service Center

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June 07, 2023

While Mike was great to work with, Executive Jeep Service itself is exhausting to deal with. It took more than 2 weeks to get even get an apt for my vehicle and then you had the vehicle almost 3 weeks. Onc More

by Deanna Caplan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
Jun 08, 2023 -

Executive Dodge Jeep RAM responded

Thank you so much for your detailed review, and for taking the time to leave us this feedback. We truly appreciate your business. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

May 27, 2023

Nice clean shop very informative staff they take the time to explain what your vehicle needs More

by JIMC3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Falconeri
May 30, 2023 -

Executive Dodge Jeep RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

May 24, 2023

making appointment was easy and i was greeted with very courteous people. the dealer ship was spotless . my car was taken in on time and service was completed on time. More

by kbouchard0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Falconeri
May 24, 2023 -

Executive Dodge Jeep RAM responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

May 23, 2023

Always a great experience! They are trustworthy and honest. They are never pushy and always wants what best for the customer. More

by melissa7490
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Executive Dodge Jeep RAM responded

It's great to hear that we were able to help you out, Melissa. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Dodge Jeep RAM! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

May 23, 2023

Service Advisor was very good and was very helpful. New waiting area is very nice More

by JLEONARD08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Falconeri
May 24, 2023 -

Executive Dodge Jeep RAM responded

Thanks for sharing about your experience with Executive Dodge Jeep RAM. Daniel and Mike appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

May 22, 2023

Great job getting my vehicle quickly and great diagnosis and turnaround. Good communication during the process More

by Scott.greene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Executive Dodge Jeep RAM responded

Scott, Thank you so much for your excellent review! We are so glad that Daniel had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Dodge Jeep RAM to be a positive one. Please don't hesitate to reach out if you need anything else. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

May 21, 2023

All went according to plan, I was pleased with the speed at which the installation of my new radio was achieved. He also synched my phone to my car, and asked if there was anything else I needed done. Thank More

by jaguarxj12c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Falconeri
May 22, 2023 -

Executive Dodge Jeep RAM responded

We are very happy to have provided you with such a positive experience! Daniel and Mike sincerely value your business and look forward to your next visit. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

May 20, 2023

I have had three different dealings with Executive Dodge and each time they were professional, courteous and completely satisfied my problems. More

by smbrookssr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Falconeri
May 21, 2023 -

Executive Dodge Jeep RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experiences here at Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

May 19, 2023

Luv the new setup. Dan took care of all my needs.👍🏻 got a bunch of nice people too working at the service desks. Did “while u wait”. Worked out perfectly. Very profes More

by geschatz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Executive Dodge Jeep RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

May 19, 2023

Hector was very professional keeping me informed on the situation with the truck. This is the second truck I bought from you guys and look forward to number 3 when the time comes More

by d24d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Executive Dodge Jeep RAM responded

Thank you for the kind words for Hector and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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