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Executive Dodge Jeep RAM - Service Center

Wallingford, CT

4.6
777 Reviews
Call Service Center (475) 253-5932

777 Reviews of Executive Dodge Jeep RAM - Service Center

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August 05, 2023

Andrew was very knowledgeable and helpful and did a great job with my car buying process More

by Nmdivicino
Recommend Dealer
Yes
Employees Worked With
Richard Dzwonchyk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Strauss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2023 -

Executive Dodge Jeep RAM responded

Thank you for your business and this review. We're happy to hear that Andrew and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

August 01, 2023

Great and helpful atmosphere, the team is professional and eager to support the customer with their needs. More

by KIRILL.ZLOTNIKOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Simuong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystle Pariseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Filleul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evie Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Lowell
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Aug 02, 2023 -

Executive Dodge Jeep RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 31, 2023

We bought a jeep wagoneer from them last year. The vehicle has giving us nothing but problems for the moment we bought it. It has been in and out of there shop 5 times since last April, and it co More

by Nessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Falconeri
Report | Print
Aug 03, 2023 -

Executive Dodge Jeep RAM responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

July 28, 2023

They were amazing! They worked with me since I was on a tight schedule. They are always so polite and professional. More

by suevillalobos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
Report | Print
Jul 28, 2023 -

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 28, 2023

A 5 hour job (tops) turned in to 5 days with no work truck. I understand thing happen but I was not kept informed a to the status of the repairs. It was hard to get the service department on the phone. More

by christaylorbpt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Brennan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Falconeri
Report | Print
Jul 28, 2023 -

Executive Dodge Jeep RAM responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

July 28, 2023

A 5 hour job (tops) turned in to 5 days with no work truck. I understand thing happen but I was not kept informed a to the status of the repairs. It was hard to get the service department on the phone. More

by christaylorbpt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Brennan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Falconeri
Report | Print
July 27, 2023

Standard visits for oil change are good. Went to get warranty work done and was supposed to take 2 days ended up being 2 WEEKS! More

by leshrap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Falconeri
Report | Print
Jul 28, 2023 -

Executive Dodge Jeep RAM responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

July 26, 2023

Service was a breeze easy in and out great job! Service associate did a great job communicating and all work was done on a timely fashion! Would definitely recommend them to anyone who wants great More

by john.diana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Falconeri
Report | Print
Jul 26, 2023 -

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 24, 2023

Executive Dodge is a very good dealership they're always nice to me when I go there and there's never any problems More

by MROURKE125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2023 -

Executive Dodge Jeep RAM responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Daniel and our team and don't hesitate to let us know if we can be of further assistance. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 24, 2023

Excellent communication, great service, very professional. Highly recommend this service dept to anyone who’s looking to have their vehicle serviced. More

by sjl823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
Report | Print
Jul 25, 2023 -

Executive Dodge Jeep RAM responded

Thank you! Mike and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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