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Executive Dodge Jeep RAM - Service Center

Wallingford, CT

4.6
777 Reviews

777 Reviews of Executive Dodge Jeep RAM - Service Center

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November 03, 2023

Accomodating and easy to talk to. Alwayx answers questions and keeping in touch with customers. More

by josejerometaeza
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Executive Dodge Jeep RAM responded

Thanks for sharing your thoughts about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 01, 2023

Excellent customer service. Definitely stands out from any other dealer I’ve been to by far. More

by psanford0861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Falconeri
Nov 02, 2023 -

Executive Dodge Jeep RAM responded

Thank you for choosing Executive Dodge Jeep RAM. Your feedback and rating mean a lot to us. We're glad Kevin and Mike was able to help, and we hope to see you again! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 27, 2023

Very disappointed in the service I received. This was 2nd visit within a month and the one minor issue (headlight) was not fixed even tho the vehicle was there for more than 1 week. Horrendous c More

by RAMI1753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Brennan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Quinones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Falconeri
Nov 01, 2023 -

Executive Dodge Jeep RAM responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 27, 2023

I had brought my car into another shop because it was turning off while driving it. Even though the car demonstrated the issue while it was in their care, I realized the next day that after paying $600 t More

by Tiffany84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
Oct 29, 2023 -

Executive Dodge Jeep RAM responded

Thanks, Tiffany, for sharing your thoughts about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 26, 2023

Able to get my daughter’s car in for a repair on her radio in a short period of time More

by MKDIGIOIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
Oct 27, 2023 -

Executive Dodge Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you for choosing Executive Dodge Jeep RAM, we look forward to having you as a valued customer for many years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 23, 2023

My recent visit to Executive Dodge and Jeep of Wallingford left a positive impression. The service team displayed a high level of professionalism and expertise. They accurately diagnosed any issue More

by SNLXS7
Recommend Dealer
Yes
Employees Worked With
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Quinones
Oct 24, 2023 -

Executive Dodge Jeep RAM responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Hector met your expectations. Thank you again for choosing Executive Dodge Jeep RAM, we look forward to having you as one of our valued customers for many more years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 19, 2023

Nice workers and clean waiting room check in was smooth and easy to do nice improvements More

by JAYBAINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
Oct 20, 2023 -

Executive Dodge Jeep RAM responded

Jay, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 17, 2023

I use this dealership for all my service. I have found them to have satisfactory service, except for the last service received. The visit was not to my satisfaction. Vehicle was in the whole More

by den
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Brennan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Quinones
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Falconeri
Oct 17, 2023 -

Executive Dodge Jeep RAM responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. Please reach out to me directly to get this resolved. My direct line is 2036786608. Thank you!

October 12, 2023

The staff at Executive Jeep service department in Wallingford are always very helpful and knowledgeable. More

by TJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
Oct 12, 2023 -

Executive Dodge Jeep RAM responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

October 12, 2023

Great place to get your car fixed! They are on time and very courteous. Would recommend. 5 stars. More

by christine.radawiec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Falconeri
Oct 13, 2023 -

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your feedback with us, Christine. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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