Executive Dodge Jeep RAM - Service Center

My visit for routine maintenance was quick and efficient. A part needed to be ordered and I was able to quickly arrange a follow-up appointment where it was installed as needed. A part needed to be ordered and I was able to quickly arrange a follow-up appointment where it was installed as needed. More

Excellent communication car was dropped off in morning done before lunch great service !!! My go too ram dealership done before lunch great service !!! My go too ram dealership More

Andrew and Dexter and their team were very professional and super nice to work with. and super nice to work with. More

Accomodating and easy to talk to. Alwayx answers questions and keeping in touch with customers. Alwayx answers questions and keeping in touch with customers. More

Excellent customer service. Definitely stands out from any other dealer I’ve been to by far. Definitely stands out from any other dealer I’ve been to by far. More

Very disappointed in the service I received. This was 2nd visit within a month and the one minor issue (headlight) was not fixed even tho the vehicle was there for more than 1 week. Horrendous c This was 2nd visit within a month and the one minor issue (headlight) was not fixed even tho the vehicle was there for more than 1 week. Horrendous communication by the service advisor and the female who did not answer her phone and who did not address the issues that were left on her vmail. I’ve bought vehicle there and serviced 2 for the last several years. I WILL NOT BE BACK. Falconi is the only competent person in the department. Give him a raise, dump the other two and hire other competent people. Plenty of dealers in the area who will take my business and address the things I ask to be done. More

I had brought my car into another shop because it was turning off while driving it. Even though the car demonstrated the issue while it was in their care, I realized the next day that after paying $600 t turning off while driving it. Even though the car demonstrated the issue while it was in their care, I realized the next day that after paying $600 the issue was not fixed. When I brought it to the dealership they were able to diagnose the issue within an hour of having it, and had it fixed within about 3 hours( which included going to get a necessary part). I got my car back not only fixed for less than I paid the last shop, but with a complimentary vacuum, and oil change. Everyone was extremely nice, polite, and helpful. From now on I'll bring it here first. More

Able to get my daughter’s car in for a repair on her radio in a short period of time radio in a short period of time More

My recent visit to Executive Dodge and Jeep of Wallingford left a positive impression. The service team displayed a high level of professionalism and expertise. They accurately diagnosed any issue Wallingford left a positive impression. The service team displayed a high level of professionalism and expertise. They accurately diagnosed any issues with my vehicle and promptly informed me about any necessary repairs. More

Nice workers and clean waiting room check in was smooth and easy to do nice improvements and easy to do nice improvements More