Executive Dodge Jeep RAM - Service Center
Wallingford, CT
777 Reviews of Executive Dodge Jeep RAM - Service Center
My service advisor was very professional and excellent customer service kept me updated on everything that was going on and my vehicle was ready in a timely manner Thank you customer service kept me updated on everything that was going on and my vehicle was ready in a timely manner Thank you More
My 5 month old new truck with 10,500 miles engine light turned on 11/25 around 10:30am. Called dealership made appointment for 11/27. Was able to bring truck to dealership to check code on 11/25. The servi turned on 11/25 around 10:30am. Called dealership made appointment for 11/27. Was able to bring truck to dealership to check code on 11/25. The service manager had a mechanic take a look.The service manager suggested I do not drive the truck. He then went in back to see if anyone could give me a ride home. Nobody available. I said no problem I will take an Uber. The service manager was unable to give me a rental or loaner. Had to wait till Monday 11/27 when the service manager was supposed to call me. At 11:30 11/27 I called and left a message for service manager. At noon I called back to speak to any manager. The service manager picked up the phone. Expressed my concerns about no loaner or rental Saturday, he did not go above and beyond to bring me home himself Saturday, and no phone call Monday morning. He then made the rental in Wallingford with out asking me. I was in New Haven. Enterprise said they were unable to switch location. More
Sucked waste oh my time. Will never come again. Will not buy any more new vehicles. And not buy anymore parts for my business Will never come again. Will not buy any more new vehicles. And not buy anymore parts for my business More
Everytime I bring my truck to this dealership, they are quick, very professional and stay in contact with you in every process while they r making repairs. Honest as well quick, very professional and stay in contact with you in every process while they r making repairs. Honest as well More
Not satisfied with the way my job was handled and feel like I was overcharged . Totally discussed with Chrysler on how they cancelled a lifetime warranty on my vehicle with out any notice. like I was overcharged . Totally discussed with Chrysler on how they cancelled a lifetime warranty on my vehicle with out any notice. More
Very prompt in returning calls/messages & keeping me updated with the status of my Jeep. updated with the status of my Jeep. More
The place is very good nice and clean and great service. I would recommend you guys to everyone I know I would recommend you guys to everyone I know More
Michael went above and beyond to get my door panels warranted keep up the great work I would recommend your service department to everyone I know that owns a Chrysler dodge or jeep vechicle keep your g warranted keep up the great work I would recommend your service department to everyone I know that owns a Chrysler dodge or jeep vechicle keep your great work everyone there More