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Executive Dodge Jeep RAM - Service Center

Wallingford, CT

4.6
777 Reviews

777 Reviews of Executive Dodge Jeep RAM - Service Center

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December 26, 2023

Dealer experience was average overall. I think the biggest reason is that some service members need to do a better job of setting the right expectation and then delivering timely updates s More

by andrewsperl
Recommend Dealer
Yes
Employees Worked With
Hector Quinones
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Quinones
Dec 28, 2023 -

Executive Dodge Jeep RAM responded

Thanks, Andrew, for sharing about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 26, 2023

My experience with Mike Falconeri and executive was great they were very knowledgeable and very helpful with the problems I was having with my Ram truck More

by Acdc16
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
Dec 28, 2023 -

Executive Dodge Jeep RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 24, 2023

Very little communication from him. Hard to get a hold of Response time and answers not fixed More

by Dixonmichael68
Recommend Dealer
No
Employees Worked With
Hector Quinones
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Quinones
Dec 26, 2023 -

Executive Dodge Jeep RAM responded

Thank you for this feedback, Michael. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

December 22, 2023

They are the best. Had a great experience! Will always take my Jeep there. Awesome!! More

by Mildred
Recommend Dealer
Yes
Employees Worked With
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Quinones
Dec 26, 2023 -

Executive Dodge Jeep RAM responded

We are very happy to have provided you with such a positive experience, Mildred! We sincerely value your business and look forward to your next visit. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 20, 2023

Took me in right away, went Branhaven first they said they couldn't get me in till January??? More

by BRICCI57
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Brennan
Dec 21, 2023 -

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 20, 2023

Very professional and accommodating I would tell all my friends and associates to use your dealership More

by Dodge123
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Brennan
Dec 21, 2023 -

Executive Dodge Jeep RAM responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 20, 2023

Very polite and dedicated Committed to making sure I was satisfied and leaving the dealership with confidence that the job was done right. More

by rbarbaresi
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 21, 2023 -

Executive Dodge Jeep RAM responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 19, 2023

Very nice and helpful The waiting room is clean and has a lot of treats while waiting for my car to get fixed. Really enjoyed More

by rw102181
Recommend Dealer
Yes
Employees Worked With
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Quinones
Dec 19, 2023 -

Executive Dodge Jeep RAM responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Dodge Jeep RAM! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 19, 2023

Very knowledgeable and helpful with deciding on new tires. Also very professional I'll be back More

by Mike.bianco320
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
Dec 19, 2023 -

Executive Dodge Jeep RAM responded

Thank you for your very kind review, Mike. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 18, 2023

Everything went well, no issues at all The staff is always helpful and friendly No complaints at all More

by amy_grant
Recommend Dealer
Yes
Employees Worked With
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Quinones
Dec 18, 2023 -

Executive Dodge Jeep RAM responded

Amy, Thanks for sharing your thoughts about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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