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Executive Dodge Jeep RAM - Service Center

Wallingford, CT

4.6
759 Reviews

759 Reviews of Executive Dodge Jeep RAM - Service Center

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December 19, 2023

Very knowledgeable and helpful with deciding on new tires. Also very professional I'll be back More

by Mike.bianco320
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
Dec 19, 2023 -

Executive Dodge Jeep RAM responded

Thank you for your very kind review, Mike. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 18, 2023

Everything went well, no issues at all The staff is always helpful and friendly No complaints at all More

by amy_grant
Recommend Dealer
Yes
Employees Worked With
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Quinones
Dec 18, 2023 -

Executive Dodge Jeep RAM responded

Amy, Thanks for sharing your thoughts about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 16, 2023

Usually I am happy with Jeep but I was getting new tires and the first appointment they had my car all day and then called to say the tires never came in. The next appointment there was confusion again abou More

by ttremaglio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Quinones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2023 -

Executive Dodge Jeep RAM responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 14, 2023

This service was professional and faster I’ll recommend to anyone it’s very good and explains what was wrong More

by Hector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Executive Dodge Jeep RAM responded

Hector, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 13, 2023

Attention to detail and excellent customer service service department is excellent. My third truck from executive and you have always done my service but the service department has really improved the More

by HAMMERDOWN14
Recommend Dealer
Yes
Employees Worked With
Kevin
Dec 13, 2023 -

Executive Dodge Jeep RAM responded

Thank you for choosing Executive Dodge Jeep RAM. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 12, 2023

Every time I go there everybody's good to me I had a good experience Excellent More

by MROURKE125
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 12, 2023 -

Executive Dodge Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 11, 2023

We had two transmissions installed but our car continued to have the same problem. This went on for a month and the dealership said they couldn't give us a loaner. They replaced a part in the 2nd new transm More

by NYBEAUV
Recommend Dealer
No
Employees Worked With
Hector Quinones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Quinones
Dec 14, 2023 -

Executive Dodge Jeep RAM responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

December 08, 2023

Service department easy to deal with, they don’t recommend unnecessary services and the repairs are completed in a timely manner. More

by Aquakeke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Executive Dodge Jeep RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 08, 2023

Great welcoming staff and accurate help on getting my Jeep diagnosed quickly and getting me a response within a day. Will continue coming here for my vehicle service. Thanknyou More

by Pspete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
Dec 08, 2023 -

Executive Dodge Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Dodge Jeep RAM, we look forward to having you as a valued customer for many years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 05, 2023

The team was on schedule and the service was completed under the estimated time. No issues, thanks More

by TONE.BARGHOUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Falconeri
Dec 05, 2023 -

Executive Dodge Jeep RAM responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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