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Executive Dodge Jeep RAM - Service Center

Wallingford, CT

4.6
777 Reviews

777 Reviews of Executive Dodge Jeep RAM - Service Center

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January 04, 2024

Professional, thorough and pleasant. Excellent follow up. Very helpful teaching me about non intuitive software. More

by bucklesint
Recommend Dealer
Yes
Employees Worked With
Andrew
Jan 04, 2024 -

Executive Dodge Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

January 03, 2024

Appointment available very soon compared to other Jeep dealers. Fixed all issues quickly and completely. Warranteed an item that was replaced during a prior visit. More

by jimvernon1
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Brennan
Jan 03, 2024 -

Executive Dodge Jeep RAM responded

Thank you, Jim, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 31, 2023

I'm disappointed that two dents and scratches were done to the rear door sill/jamb. Most likely done when installing the rear seat. I have a photo. Otherwise the work was done very well. More

by Ken D
Workmanship
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri. , Mike Falconeri
Dec 31, 2023 -

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Ken, feel free to contact us at your convenience. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 29, 2023

Always friendly staff Waiting to hear about a backorder part being available for repair. Told my name is on the list More

by gaubrey
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Brennan
Dec 29, 2023 -

Executive Dodge Jeep RAM responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Dodge Jeep RAM, we look forward to having you as one of our valued customers for many more years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 28, 2023

The Service has really improved and the staff does a great job keeping you informed about your vehicle. More

by Tony476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Falconeri
Dec 29, 2023 -

Executive Dodge Jeep RAM responded

Thank you, Tony, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 26, 2023

Quick and easy, oil change and rotation and quote for additional work needed soon. No problems. More

by bfrosolone
Recommend Dealer
Yes
Employees Worked With
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Quinones
Dec 28, 2023 -

Executive Dodge Jeep RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 26, 2023

My recent experience with the dealership was very pleasant and seamless. The dealership kept the lines of communication open whenever there was an update. More

by SNLXS7
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Brennan
Dec 28, 2023 -

Executive Dodge Jeep RAM responded

Thanks for sharing about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 26, 2023

Good experience. More attention to my service by asking me questions and verbally going over what they were about to do would have made things better More

by PhotogWillys
Recommend Dealer
Yes
Employees Worked With
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Quinones
Dec 28, 2023 -

Executive Dodge Jeep RAM responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 26, 2023

The service department is very knowledgeable and informative, and always completes any maintenance or repairs efficiently and in a timely manner. More

by NIKKICAL0512
Recommend Dealer
Yes
Employees Worked With
Michael Falconeri
Dec 26, 2023 -

NIKKICAL0512 responded

Thank you for always providing the best customer service.

Dec 28, 2023 -

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 26, 2023

Very helpful and pleasant Made a point to listen to all concerns and answer them More

by mckenzie.kotuby
Recommend Dealer
Yes
Employees Worked With
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Quinones
Dec 28, 2023 -

Executive Dodge Jeep RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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