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Executive Dodge Jeep RAM - Service Center

Wallingford, CT

4.6
759 Reviews

759 Reviews of Executive Dodge Jeep RAM - Service Center

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February 02, 2024

Didn't have to wait long, was texted when finished Truck was clean , waIting room had coffee and refreshments More

by Garyt9822
Recommend Dealer
Yes
Employees Worked With
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Quinones
Feb 02, 2024 -

Executive Dodge Jeep RAM responded

Gary, Thank you so much for your excellent review! We are so glad that Hector had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Dodge Jeep RAM to be a positive one. Please don't hesitate to reach out if you need anything else. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

January 17, 2024

Dealership was attentive to my needs, but the overall customer satisfaction experience wasn’t what I felt it should be. I had mentioned my dissatisfaction on the company voice mail, and received no fo More

by hsands
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Miller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Quinones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Ryan
Jan 17, 2024 -

Executive Dodge Jeep RAM responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

January 15, 2024

I had this problem with a recall and executive dodge helped me very well and fixed the problem in no time I was so glad it was able to be fixed More

by dzavala2315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Executive Dodge Jeep RAM responded

Thanks for sharing about your experience with Executive Dodge Jeep RAM. Hector and our team appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

January 15, 2024

Easy scheduling, fast service and friendly staff. Great deals on maintenance and comfortable waiting area. More

by serrano89
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Brennan
Jan 15, 2024 -

Executive Dodge Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Daniel met your expectations. Thank you for choosing Executive Dodge Jeep RAM, we look forward to having you as a valued customer for many years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

January 15, 2024

Easy. Good service Overall good experience. The issue was resolved on the same day. The service representative was friendly and easy to work with. More

by rdemezzo
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Brennan
Jan 16, 2024 -

Executive Dodge Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

January 15, 2024

Great customer service. Nice to pull in to garage and then be greeted by service advisor. Place is clean. More

by PALEE01
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Brennan
Jan 16, 2024 -

Executive Dodge Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Dodge Jeep RAM, we look forward to having you as a valued customer for many years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

January 15, 2024

Very fast very professional The dealership is a very friendly place with nice people that make you feel comfortable and welcome More

by Mooremike454
Recommend Dealer
Yes
Employees Worked With
Jeff Riccardi
Jan 16, 2024 -

Executive Dodge Jeep RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Mike and it's great to hear about your excellent experience here at Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

January 13, 2024

Very professional. Was in and out in an hour. Very satisfied with the experience Satisfied More

by MHCFD
Recommend Dealer
Yes
Employees Worked With
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Quinones
Jan 14, 2024 -

Executive Dodge Jeep RAM responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

January 12, 2024

It was timely and excellent service through out It was timely and excellent service through out will always recommend More

by Teja
Recommend Dealer
Yes
Employees Worked With
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Quinones
Jan 14, 2024 -

Executive Dodge Jeep RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

January 12, 2024

They took my truck in without an appointment. My truck was not starting properly and they quickly diagnosed the problem and had my truck back to me in a few hours. More

by DJCG1013
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Brennan
Jan 14, 2024 -

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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