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Executive Dodge Jeep RAM - Service Center

Wallingford, CT

4.6
750 Reviews

750 Reviews of Executive Dodge Jeep RAM - Service Center

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November 14, 2024

The dealership was very clean and organized. The sales people were attentive. Xavier was our salesman and he was very helpful, considerate and knowledgeable. I would recommend the dealership to More

by JANEO77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystle Pariseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Filleul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dexter John
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Rodriguez-Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Executive Dodge Jeep RAM responded

Thanks for sharing about your experience with Executive Dodge Jeep RAM. Thank you for the five-star rating. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 13, 2024

Had to come back in to have them fix a job that they didn’t do very in happy with the service. Ask them to change my spark plugs and oil cooler and to check my rear main seal told me it was fine then to More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hector Quinones
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Executive Dodge Jeep RAM responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss things? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Nov 18, 2024 -

none23 responded

I had personally spoke with the manager if that’s what he was when I came in. I need my rocker and lifter replaced on my passanger side and I’m to scared for you guys to touch it knowing you failed to complete the first job and over looked everything I had asked you to do and forced me to go else where and have my jeep looked at and done the right way. I make a honest living for me do be able to pay for these jobs to get done not for you to steal my money and run!

November 12, 2024

They always take exceptional care if me and both of my cars . Ram TRX & Hemi jeep . More

by mitchell17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Executive Dodge Jeep RAM responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Mitchell, please let us know. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 11, 2024

They went out of their way to look into my extended wars tee and got my touch screen radio covered for me. What a nice surprise!! More

by maryellen.royka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Executive Dodge Jeep RAM responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Dodge Jeep RAM! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 09, 2024

The service department is very helpful. They answered all of of my questions regarding the problem with the jeep4xe. More

by ale.hr
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Sinardi
Nov 11, 2024 -

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with the service team, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 07, 2024

Have been using them for 2 years now for service and have been very happy with the work and communication More

by gaubrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Executive Dodge Jeep RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 04, 2024

Expensive but did the work that needed to be done in satisfactory manner without taking too long More

by dmcorcoran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Executive Dodge Jeep RAM responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Daniel, Hector, and our team. Please don't hesitate to let us know if we can be of further assistance. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 01, 2024

Executive dodge always takes care of our vehicles at enterprise and we appreciate their constant communication More

by timothy.m.willauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal in service
Nov 04, 2024 -

Executive Dodge Jeep RAM responded

Timothy, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

November 01, 2024

I feel I was ripped off with an unnecessary rear brake job that was extremely overpriced Their mechanics suck More

by fgiantonio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Brennan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Executive Dodge Jeep RAM responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 26, 2024

Excellent customer service Xavier was top off everything answer all my call and try to give me best deal More

by rameshsanghvi1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Simuong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Filleul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Rodriguez-Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Executive Dodge Jeep RAM responded

Thank you so much for your excellent review! We are so glad that Xavier had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Dodge Jeep RAM to be a positive one. Please don't hesitate to reach out if you need anything else. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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