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Executive Dodge Jeep RAM

Wallingford, CT

Overview
Employees
Reviews
Vehicles
4.7
1,320 Reviews
As part of the Executive Auto Group, Executive Dodge Jeep RAM gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Executive Dodge Jeep RAM to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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406 S Orchard St

Wallingford, CT

06492

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Showing 1,320 reviews

August 01, 2023

Great and helpful atmosphere, the team is professional and eager to support the customer with their needs. More

by KIRILL.ZLOTNIKOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Simuong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystle Pariseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Filleul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evie Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Lowell
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Aug 02, 2023 -

Executive Dodge Jeep RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 31, 2023

We bought a jeep wagoneer from them last year. The vehicle has giving us nothing but problems for the moment we bought it. It has been in and out of there shop 5 times since last April, and it co More

by Nessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Falconeri
Report | Print
Aug 03, 2023 -

Executive Dodge Jeep RAM responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

July 28, 2023

They were amazing! They worked with me since I was on a tight schedule. They are always so polite and professional. More

by suevillalobos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
Report | Print
Jul 28, 2023 -

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 28, 2023

A 5 hour job (tops) turned in to 5 days with no work truck. I understand thing happen but I was not kept informed a to the status of the repairs. It was hard to get the service department on the phone. More

by christaylorbpt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Brennan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Falconeri
Report | Print
Jul 28, 2023 -

Executive Dodge Jeep RAM responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

July 28, 2023

A 5 hour job (tops) turned in to 5 days with no work truck. I understand thing happen but I was not kept informed a to the status of the repairs. It was hard to get the service department on the phone. More

by christaylorbpt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Brennan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Falconeri
Report | Print
July 27, 2023

Standard visits for oil change are good. Went to get warranty work done and was supposed to take 2 days ended up being 2 WEEKS! More

by leshrap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Falconeri
Report | Print
Jul 28, 2023 -

Executive Dodge Jeep RAM responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

July 26, 2023

Service was a breeze easy in and out great job! Service associate did a great job communicating and all work was done on a timely fashion! Would definitely recommend them to anyone who wants great More

by john.diana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Falconeri
Report | Print
Jul 26, 2023 -

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 24, 2023

A very pleasant experience. We were totally satisfied with everyone that we dealt with while leasing our new Jeep! More

by sandragrace7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Simuong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miranda McBride, Brittany Lowell
Report | Print
Jul 25, 2023 -

Executive Dodge Jeep RAM responded

Sandra, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Jeep, and don't hesitate to reach out if you need anything else. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 24, 2023

Executive Dodge is a very good dealership they're always nice to me when I go there and there's never any problems More

by MROURKE125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2023 -

Executive Dodge Jeep RAM responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Daniel and our team and don't hesitate to let us know if we can be of further assistance. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 24, 2023

Excellent communication, great service, very professional. Highly recommend this service dept to anyone who’s looking to have their vehicle serviced. More

by sjl823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
Report | Print
Jul 25, 2023 -

Executive Dodge Jeep RAM responded

Thank you! Mike and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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