Executive Dodge Jeep RAM

Very disappointed in the service I received. This was 2nd visit within a month and the one minor issue (headlight) was not fixed even tho the vehicle was there for more than 1 week. Horrendous c This was 2nd visit within a month and the one minor issue (headlight) was not fixed even tho the vehicle was there for more than 1 week. Horrendous communication by the service advisor and the female who did not answer her phone and who did not address the issues that were left on her vmail. I’ve bought vehicle there and serviced 2 for the last several years. I WILL NOT BE BACK. Falconi is the only competent person in the department. Give him a raise, dump the other two and hire other competent people. Plenty of dealers in the area who will take my business and address the things I ask to be done. More

I had brought my car into another shop because it was turning off while driving it. Even though the car demonstrated the issue while it was in their care, I realized the next day that after paying $600 t turning off while driving it. Even though the car demonstrated the issue while it was in their care, I realized the next day that after paying $600 the issue was not fixed. When I brought it to the dealership they were able to diagnose the issue within an hour of having it, and had it fixed within about 3 hours( which included going to get a necessary part). I got my car back not only fixed for less than I paid the last shop, but with a complimentary vacuum, and oil change. Everyone was extremely nice, polite, and helpful. From now on I'll bring it here first. More

Great customer service, both mark and dexter were extremely helpful throughout the process. Great experience. extremely helpful throughout the process. Great experience. More

Able to get my daughter’s car in for a repair on her radio in a short period of time radio in a short period of time More

Overall, had a great car buying experience. Finally purchased a vehicle that I’ve always wanted. Although the electric part of the vehicle is still something to be imagined and flushed out for Finally purchased a vehicle that I’ve always wanted. Although the electric part of the vehicle is still something to be imagined and flushed out for Jeep, I am still overall satisfied with my experience and my vehicle purchase I will say. I had a great experience at the dealership with my sales representative Mark, Finance manager Dexter, and the sales manager Dennis. Great group of people and overall customer service. More

Not helpful an was very disappointed with his help, would strongly suggest you get help from someone else strongly suggest you get help from someone else More

My recent visit to Executive Dodge and Jeep of Wallingford left a positive impression. The service team displayed a high level of professionalism and expertise. They accurately diagnosed any issue Wallingford left a positive impression. The service team displayed a high level of professionalism and expertise. They accurately diagnosed any issues with my vehicle and promptly informed me about any necessary repairs. More

Very professional operation with attention to detail. I got the car I wanted with very little hassle. For improvement I suggest you allow customers to pay by personal check rather than bank check. I was I got the car I wanted with very little hassle. For improvement I suggest you allow customers to pay by personal check rather than bank check. I was happy to wait for check to clear but the only option was bank check. More

Very nice and friendly people the atmosphere was great they helped with every question I had even answered some questions I didn't know I had at the time would definitely recommend these guys to friends a they helped with every question I had even answered some questions I didn't know I had at the time would definitely recommend these guys to friends and family More

Nice workers and clean waiting room check in was smooth and easy to do nice improvements and easy to do nice improvements More