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Executive Chevrolet - Service Center

Wallingford, CT

4.8
1,100 Reviews

1,100 Reviews of Executive Chevrolet - Service Center

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August 09, 2022

The service Department was courteous they were finished on time they said they would be More

by JSMCGRATH0185
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Executive Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Executive Chevrolet! Kevin Galante Service Manager

August 09, 2022

Superb service all the way around , I was happy with the timing, advice and the overall quality of the work More

by KERBOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Executive Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kevin Galante Service Manager

August 09, 2022

They are very helpful. Kevin and Mark are the best. I trust them and they always work to find the best solution More

by Stins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Galante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Executive Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kevin Galante Service Manager

August 07, 2022

On time with service customer friendly reasonably priced. Will be back when service is due Adair! More

by Mimi-2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Executive Chevrolet responded

We appreciate your business. Our team looks forward to serving you again soon. Thank you for the five-star rating. Kevin Galante Service Manager

August 06, 2022

Nice waiting room area. Didn’t think it was as long as Max mentioned which was very good. More

by KELII55
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Executive Chevrolet responded

Thank you for choosing Executive Chevrolet, Keli. We appreciate you taking the time to leave us a five-star rating. We're glad we were able to help, and we hope to see you again! Kevin Galante Service Manager

August 05, 2022

Always explain things clearly. Always polite & helpful. Suggest services needed but do not oversell. Complete services within predicted time-frame. More

by BARBBERKOWITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Executive Chevrolet responded

Thank you for sharing your thoughts about your experience with Executive Chevrolet. We appreciate your business and hope to see you again soon! Kevin Galante Service Manager

August 04, 2022

This dealership very kind to me. And the only place that will ever touch my car. They're honesty is the most important to me. More

by DEANMA11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Executive Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Chevrolet. Kevin Galante Service Manager

August 03, 2022

Got my truck in on time and out on time. Repair work done and I was informed in a timely manner. More

by johnlittleone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Executive Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kevin Galante Service Manager

August 02, 2022

Oil change and front alignment service. Service desk Max talk with me that he afraid to do front alignment that the wheels have powdered coating which cost me over $2000 that don’t want dam More

by SJDIONSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Executive Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Max to be a positive one at Executive Chevrolet. Please don't hesitate to reach out if you need anything else. Kevin Galante Service Manager

July 31, 2022

It's been six days and haven't heard a word about my car. I can't rate something i don't have yet. No loaner car need to have a loaner for repairs that take this long. More

by SS Trailblazers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Max Pieper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Executive Chevrolet responded

Thank you for your review. We're sorry you didn't have a better experience. I know that Mark has since gave you an update. I am sorry for the delay in our response and we will make sure that we stay in contact with you until your vehicle is repaired. If you need anything additional please reach out to me directly. Thank you, Kevin Galante Service Manager

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