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Executive Chevrolet - Service Center

Wallingford, CT

4.8
1,096 Reviews

1,096 Reviews of Executive Chevrolet - Service Center

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October 25, 2022

The service team did a great job and resolved the truck issue seamlessly. Pleased with the effort the team put in to make sure they were able to get the truck back to us quickly. More

by rmedbery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Executive Chevrolet responded

Thank you for choosing Executive Chevrolet. Your feedback and rating mean a lot to us. We're glad Mark and Max were able to help, and we hope to see you again! Kevin Galante Service Manager

October 21, 2022

Very friendly atmosphere and honest workers would recommend your dealer ship and the service department. Thank you More

by Susansarno1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Executive Chevrolet responded

It's great to hear that you had such a positive experience, Susan. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Chevrolet! Kevin Galante Service Manager

October 18, 2022

Executive Chevrolet provides a high level of service and most importantly integrity. I’ve always been impressed by their quality of work and honesty. More

by JOSEPHFERRETTI87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Executive Chevrolet responded

Joseph, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Kevin Galante Service Manager

October 17, 2022

Very pleased with the service department for keeping me informed of my service and going over safety inspection and all of this on the promised time More

by SANDPITJOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Executive Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Kevin Galante Service Manager

October 14, 2022

Mark was polite and helpful got everything done on time I will be back in the future More

by EAPSDP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Executive Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Mark and our team here at Executive Chevrolet. Kevin Galante Service Manager

October 11, 2022

My first experience at Executive Chevrolet was a very positive experience made possible by their Service Executive who seemed to care about providing customer service followed by a technician who service More

by Bernj1055
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Executive Chevrolet responded

Thank you for taking the time to share your thoughts on working with Mark and our team. We're glad to hear we delivered such a great experience! Kevin Galante Service Manager

October 11, 2022

It's taken 4 attempts over 2 yrs to fix or replace a warranted leaf spring on my Chevy Colorado2019. Max at the Wallinford CT service center was useless and un helpful every time i had to deal with him. More

by Joseph Uliase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Galante
3.0
This rating includes all reviews, with more weight given to recent reviews.
Max Pieper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Executive Chevrolet responded

We are so sorry to hear that you have not had a great experience with us. We did try to reach out to you yesterday immediately after receiving your survey. We would like to discuss this further and rectify the situation. Can you please reach back out to me directly? Thank you Kevin Galante Service Manager 203-493-5815

Oct 12, 2022 -

Executive Chevrolet responded

Thank you for giving us an opportunity to try to make this right! We look forward to your return phone call with the information. Thank you Kevin

October 10, 2022

They did good job and explained my car in good shape and check update if any other problems 👍 More

by bbrun5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Executive Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kevin Galante Service Manager

October 06, 2022

Quick to schedule me in, repair the problem and get my truck back to me. Very courteous, professional. More

by JIMK4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Executive Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Chevrolet! Kevin Galante Service Manager

October 05, 2022

Very clean, efficient use of space, including waiting area. Both service reps fully engaged in providing customer service, information, updates. Primary rep this trip was MAX: cheerful, customer orien More

by gamessier
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Executive Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kevin Galante Service Manager

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