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Executive Chevrolet - Service Center

Wallingford, CT

4.8
1,090 Reviews
Call Service Center (203) 872-5345

1,090 Reviews of Executive Chevrolet - Service Center

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November 23, 2022

Good communication with regards to status of vehicle. Discussed options regard to parts. Would recommend. More

by Jkirkptatc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2022 -

Executive Chevrolet responded

Thank you for choosing Executive Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kevin Galante Service Manager

November 23, 2022

Service advisor was knowledgeable and very helpful about my vehicle’s maintenance and warranty coverage. More

by DUNHAMR006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2022 -

Executive Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Kevin Galante Service Manager

November 22, 2022

Quick and concise oil change and tire rotation. Taking my headliner issue in my 2022 Colorado to corporate to fix the issue for good. More

by knye300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Woodward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Galante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Livio Reis
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Nov 23, 2022 -

Executive Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback! Kevin Galante Service Manager

November 22, 2022

Mark was very friendly/ helped me understand the point system better and ordered an accessory to be installed on my car- very nice guy! More

by IMORRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2022 -

Executive Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mark met your expectations. Thank you for choosing Executive Chevrolet, we look forward to having you as a valued customer for many years to come! Kevin Galante Service Manager

Nov 28, 2022 -

IMORRIS responded

I think I might hold off on that part I asked you to order for the door - Thanks!

November 22, 2022

Everything went well. I brought my truck in for scheduled maintenance and the shop had it completed at the time they had said it would be. More

by tmbissell
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2022 -

Executive Chevrolet responded

Thank you for choosing Executive Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kevin Galante Service Manager

November 19, 2022

Always very professional, knowledgeable, flexible and accommodating. For this repair I provided my own parts and the service team was able to install them promptly and professionally. Great job team! More

by RBESITKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2022 -

Executive Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Kevin Galante Service Manager

November 16, 2022

Great communication and customer service. Job was done correctly and on time and I was back on road without any issues. More

by ray_barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2022 -

Executive Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Chevrolet, we look forward to having you as a valued customer for many years to come! Kevin Galante Service Manager

November 11, 2022

Scheduling was easy, on time with start and end of service. Very professional and friendly service. More

by RICK.PAPALE55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2022 -

Executive Chevrolet responded

Thank you for choosing Executive Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kevin Galante Service Manager

November 09, 2022

Everyone I dealt with was wonderful. The service was very good. The service manager, Mark, was very knowledgeable, polite, and kept me very informed every step of the way. My only issue More

by TANIACASH
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2022 -

Executive Chevrolet responded

Thank you for your business and this review. While we're happy to hear that Mark was able to serve you and demonstrate our commitment to great service, we do apologize for the long wait and any inconvenience it may have caused. We appreciate your business and hope you will give us another opportunity to serve you! Kevin Galante Service Manager

November 09, 2022

My service was completed on time and met my satisfaction. The service advisor (Mark Valerio) was very professional and explained everything to me so that I fully understood what is going on with my car. He a More

by Ldrossi62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2022 -

Ldrossi62 responded

My service was completed on time and met my satisfaction. The service advisor (Mark Valerio) was very professional and explained everything to me so that I fully understood what is going on with my car. He also laid out a plan to address the issue if I so choose. I will definitely bring my car back to this service center again.

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