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Executive Chevrolet - Service Center

Wallingford, CT

4.8
1,097 Reviews

1,097 Reviews of Executive Chevrolet - Service Center

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March 12, 2023

Work was done well and quickly. Front desk employee was professional courteous polite and helpful. More

by pjeirich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Executive Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kevin Galante Service Manager

March 09, 2023

Each employee involved in servicing your vehicle handles each step as if they owned it. Excellent Customer Service received each visit. More

by WLBinCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Woodward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Galante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Jackson , Jill Shepard
Mar 09, 2023 -

Executive Chevrolet responded

Thanks very much for the great survey response ! We are glad to see that we met expectations. We appreciate you coming to see us here at Executive Chevy. - Executive Chevy Service Team

March 08, 2023

These guys are great! The service agent I worked with was awesome. He kept me in the loop with updates on my vehicle's servicing - it was a bigger service so they needed t More

by xx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Executive Chevrolet responded

Thanks very much for the great survey response! We are glad to see that we met expectations. We appreciate you coming to see us here at Executive Chevy. If you could please look out for the survey coming from CHEVROLET, and complete it, WE WOULD REALLY APPRECIATE IT VERY MUCH!!! - Executive Chevy Service

March 08, 2023

They do their job n explain to you clearly n friendly. They do everything to please the customer happy More

by pitacrane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Executive Chevrolet responded

Thanks very much for the great survey response ! We are glad to see that we met expectations. We appreciate you coming to see us here at Executive Chevy. - Executive Chevy Service Team

March 05, 2023

I felt welcomed, was greeted upon entry and was fully informed about what what services I needed for my vehicle. More

by ANDERSONW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2023 -

Executive Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kevin Galante Service Manager

March 04, 2023

Helpful Kept me informed of everything that was going on also did it in a time in mannerly fashion More

by HARLEYBADBOY1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2023 -

Executive Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kevin Galante Service Manager

March 03, 2023

Nice staff but I brought it in with a problem and left with the same problem. And wanted to charge me again when it was the problem they should’ve fixed. More

by Anonymously
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Max Pieper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2023 -

Executive Chevrolet responded

We're sorry to hear about your experience. I happy to hear that you felt the staff was nice but we want the whole experience to be pleasant. We would love the opportunity to rectify the situation and get you a resolution. Can you please contact myself directly at 203-493-5815. I would love to assist you and correct this as soon as possible. Kevin Galante Service Manager

March 02, 2023

Staff was courteous and helpful. Didn't have to wait to long for work to be done. More

by amb71671
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Jackson, Bill Nolette
Mar 02, 2023 -

Executive Chevrolet responded

Thanks very much for the great survey response ! We are glad to see that we met expectations. We appreciate you coming to see us here at Executive Chevy. - Executive Chevy Service Team

March 02, 2023

Service was done on time and below estimate Max was friendly and knowledgeable and answered all my question in a polite and respectful manner More

by RHILLER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Executive Chevrolet responded

Thanks very much for the great survey response ! We are glad to see that we met expectations. We appreciate you coming to see us here at Executive Chevy. - Executive Chevy Service Team

February 24, 2023

Executive has been very professional and accommodating. Very personable staff there to help with all of your needs. More

by JMURRAY9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Obed Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Livio Reis , Bill Nolette
Feb 24, 2023 -

Executive Chevrolet responded

Thank you for choosing Executive Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kevin Galante Service Manager

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