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Executive Chevrolet - Service Center

Wallingford, CT

4.8
1,089 Reviews

1,088 Reviews of Executive Chevrolet - Service Center

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March 22, 2025

Didn’t have to wait too long to be checked in. Personable and professional. Estimated time to finish the service was a bit shorter than what it actually took, but not extraordinary. More

by JosephK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Executive Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Chevrolet. Kevin Galante Service Manager

March 22, 2025

Great place with great employees. Outstanding customer service where the customer is always put first. More

by PARKERROWLEY36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Executive Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kevin Galante Service Manager

March 22, 2025

Outstanding and courteous service 👏 Was greeted upon arrival, my car was taken in within a couple of minutes, the service was completed in the timeframe that Mark gave me. More

by rosezolnik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Executive Chevrolet responded

Thanks for sharing your thoughts about your experience with Executive Chevrolet. We appreciate your business and hope to see you again soon! Kevin Galante Service Manager

March 22, 2025

Great people. Everyone was super kind and friendly. My oil change was done in about 45 minutes, super quick and easy, and I loved the video review of my car they s More

by Valeriewarner06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Bender
Mar 25, 2025 -

Executive Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kevin Galante Service Manager

March 21, 2025

The gentleman at the service desk was ok. Answering my questions and letting me know what service is needed. So on the other hand we gave the oil changer or (technician) The reason why this r More

by Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2025 -

Executive Chevrolet responded

Hi Martin, We apologize for the experience you had with us. Our goal is to have a positive memorable experience for our customers. We missed the mark here. I would love to speak with you in more detail about what happened. I was trying to find your contact information and I cannot narrow it down by your username. Can you call me directly at 203-493-5815? My apologies, Kevin Galante Service Manager 203-493-5815

March 17, 2025

I’ve been going to Executive for a couple years and I think they do good quality work. More

by tmbissell
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Executive Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Mark here at Executive Chevrolet. Kevin Galante Service Manager

March 14, 2025

Mark was professional and knowledgeable the service was done in a timely manner and very satisfactory. More

by hornealanw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Executive Chevrolet responded

Thank you for your business and this review. We're happy to hear Mark was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kevin Galante Service Manager

March 13, 2025

I called a week in advance for a recall. The rep assured me the part will be there and ready. Drop the Van Saturday afternoon to have it ready for Monday afternoon. I had to called 3 t More

by Jba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Max Pieper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Executive Chevrolet responded

I apologize for the experience you had. This situation is certainly not ideal. This was not the type of experience we want our customers to have. We will certainly get this corrected ASAP. I would like to personally introduce myself and apologize when you come in next week. I look forward to meeting you next week. I look forward to getting your vehicle repaired. Thank you, Shaun Woodward General Manager

March 13, 2025

Excellent service on time answering all questions. Not a long wait for service to be completed pleasant people working there More

by BNiezgorski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Executive Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kevin Galante Service Manager

March 13, 2025

Mark was very friendly and personable. He came across as an expert and knew the solutions to all my troubles. Overall, a very smooth and efficient transaction. This is my first time coming More

by 911paramedic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Executive Chevrolet responded

It's great to hear that Mark was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Chevrolet! Kevin Galante Service Manager

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