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Executive Chevrolet - Service Center

Wallingford, CT

4.8
953 Reviews

953 Reviews of Executive Chevrolet - Service Center

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December 07, 2024

Mark was very professional and helpful with the issue I had with my car. He kept in constant touch with me via text messages on what they found with and when the service was completed It was a pleasure d More

by Rockyiv4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Executive Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Mark here at Executive Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Kevin Galante Service Manager

December 07, 2024

Wonderful dealership never had a problem or any issues at this dealership will always come back here More

by Rawle Lynch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Executive Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Chevrolet. Kevin Galante Service Manager

December 07, 2024

Service advisor Max Pieper has been great to work with since we started coming here. He is very knowledgeable and professional and a nice guy. Thanks Max More

by romaniuk3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Executive Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Max met your expectations. Thank you again for choosing Executive Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Kevin Galante Service Manager

December 06, 2024

Executive Chevrolet has earned my business for life. Beyond a great buying experience, they have been nothing but exemplary when it comes to service. I needed to have my Chevy Bolt battery replaced, And More

by darkstar704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Executive Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kevin Galante Service Manager

December 04, 2024

Went in for inspection before buying lease out. Was told it was in writing to check seat for no slide issue nothing was done. Was told to come back to check it out dealer is out of my way to waste More

by BRIAN7027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Valerio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Executive Chevrolet responded

Hello Brian, I apologize that we did not address the seat issue at the time of your visit. This type of experience is not what we target and we obviously missed the mark here. You are correct that we should have addressed the issue at the time of your visit. I would like to see if there was another way that we could try to diagnose the issue with the seat and make it convenient for you. Can you please reach out to me at your convenience? I look forward to speaking with you. Thank you, Shaun Woodward General Manager 203-493-5822

November 29, 2024

Usually im happy with the service. But the last time I was in something was not tightened and I ended up having to bring my car back the next day. Thank God the rod did not fall off an More

by 4SLZZ4.JG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Executive Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Kevin Galante Service Manager

November 26, 2024

Great service department, work performed was well done and in a timely fashion. Max Pieper is an exceptional service advisor and always ensures that the work is done right and on time. More

by EWCONNOLLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Executive Chevrolet responded

It's great to hear that Max and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Chevrolet! Kevin Galante Service Manager

November 26, 2024

They are very good and take care of my needs. They do whatever they can to make sure my vehicle is still running. More

by DIALGA61999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Executive Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Chevrolet. Kevin Galante Service Manager

November 26, 2024

The service technician was very knowledgeable and helpful with my service needs, I'm glad to bring my car here. More

by bryans7891
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Executive Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Kevin Galante Service Manager

November 26, 2024

Mark went above and beyond nice to meet and deal with someone like him nowadays thank you More

by Rosick642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Executive Chevrolet responded

Thank you for your review and kind words for Mark! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Chevrolet. Kevin Galante Service Manager

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