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Executive Chevrolet - Service Center

Wallingford, CT

4.8
1,162 Reviews
Call Service Center (203) 872-5345

1,162 Reviews of Executive Chevrolet - Service Center

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January 14, 2025

They are slow and slow in responses I don’t know the caliber of their mechanics More

by Sharonking806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Valerio
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2025 -

Executive Chevrolet responded

Sharon, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Kevin Galante Service Manager 203-493-5815

January 14, 2025

Great service combo with Mark and also with Eric is service, both were very helpful and informative. More

by Doll1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : eric
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Jan 14, 2025 -

Executive Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kevin Galante Service Manager

January 13, 2025

The service department is great and make you feel at home fast security service they keep you up-to-date on work being performed and a new stuff coming in. They make you feel welcome as a friendly environmen More

by PRISCO.MONICO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Executive Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kevin Galante Service Manager

January 11, 2025

They found me the exact truck that I wanted in a very short time. The price of the truck was very fair. Very kind and honest people. I will be buying all of my trucks from Executive. Thank.you again. More

by MSTASZEWSKI067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Canales
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Jan 12, 2025 -

Executive Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kevin Galante Service Manager

January 11, 2025

Excellent customer service! Easy appointment scheduling and Executive Chevrolet made sure I was in and out on time. More

by JPRATO5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2025 -

Executive Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Chevrolet, we look forward to having you as a valued customer for many years to come! Kevin Galante Service Manager

January 11, 2025

Excellent customer service and quality car servicing. Thank you. I would strongly recommend! Best overall experience I have had. More

by rev.aaronmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2025 -

Executive Chevrolet responded

Rev. Miller, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kevin Galante Service Manager

January 11, 2025

Great info sharing on service performed! Video showing service in progress was great. Will continue having service performed at this facility. More

by DAMAC636
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2025 -

Executive Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kevin Galante Service Manager

January 10, 2025

Friendly and courteous staff. Truck is ready when they say it will be. Staff is experienced and able to answer any questions that I may have. More

by Guzzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2025 -

Executive Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kevin Galante Service Manager

January 10, 2025

Very clean friendly and they keep to the appointment time. Service manager wax awesome and answered all my questions. More

by trishk2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam El-Zoul
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2025 -

Executive Chevrolet responded

Thanks, Trish, for sharing about your experience with Executive Chevrolet. We appreciate your business and hope to see you again soon! Kevin Galante Service Manager

January 09, 2025

Very helpful in diagnosing our vehicle. Communication was great throughout. Would definitely recommend to others. More

by acloutier907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

Executive Chevrolet responded

Thank you so much for your excellent review! We are so glad that Mark and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Kevin Galante Service Manager

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