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Executive Chevrolet - Service Center

Wallingford, CT

4.8
1,087 Reviews

1,087 Reviews of Executive Chevrolet - Service Center

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December 14, 2024

Excellent customer service and support. They take good care of their customers and highly recommend More

by HERMAN998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Executive Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Chevrolet. Kevin Galante Service Manager

December 13, 2024

Straight forward and helpful. Candid and very helpful. My last visit was my 3rd time @ executive and all went well. More

by Sbritt83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Executive Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kevin Galante Service Manager

December 13, 2024

Mark is always professional and attentive. He always explains the billing very clearly and always suggests ways to save money with the billing using available coupons. More

by Steve Thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Executive Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Steve, and look forward to your next visit. Kevin Galante Service Manager

December 09, 2024

Friendly, Vehicle in for oil change tire rotation. On time as promised. Had good visit. More

by JAYBECKIRK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Executive Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Kevin Galante Service Manager

December 08, 2024

kind thoughtful dedicated Knowledgeable take very good care of the customers Mark and Kevin are absolutely the best More

by Stins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Galante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Executive Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Kevin and Mark delivered such a great experience! Kevin Galante Service Manager

December 07, 2024

Mark was very professional and helpful with the issue I had with my car. He kept in constant touch with me via text messages on what they found with and when the service was completed It was a pleasure d More

by Rockyiv4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Executive Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Mark here at Executive Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Kevin Galante Service Manager

December 07, 2024

Wonderful dealership never had a problem or any issues at this dealership will always come back here More

by Rawle Lynch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Executive Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Chevrolet. Kevin Galante Service Manager

December 07, 2024

Service advisor Max Pieper has been great to work with since we started coming here. He is very knowledgeable and professional and a nice guy. Thanks Max More

by romaniuk3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Executive Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Max met your expectations. Thank you again for choosing Executive Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Kevin Galante Service Manager

December 06, 2024

Executive Chevrolet has earned my business for life. Beyond a great buying experience, they have been nothing but exemplary when it comes to service. I needed to have my Chevy Bolt battery replaced, And More

by darkstar704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Executive Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kevin Galante Service Manager

December 04, 2024

Went in for inspection before buying lease out. Was told it was in writing to check seat for no slide issue nothing was done. Was told to come back to check it out dealer is out of my way to waste More

by BRIAN7027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Valerio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Executive Chevrolet responded

Hello Brian, I apologize that we did not address the seat issue at the time of your visit. This type of experience is not what we target and we obviously missed the mark here. You are correct that we should have addressed the issue at the time of your visit. I would like to see if there was another way that we could try to diagnose the issue with the seat and make it convenient for you. Can you please reach out to me at your convenience? I look forward to speaking with you. Thank you, Shaun Woodward General Manager 203-493-5822

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