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Executive Chevrolet - Service Center

Wallingford, CT

4.8
1,089 Reviews

1,089 Reviews of Executive Chevrolet - Service Center

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January 31, 2025

Executive service has always done a great job on service. Easy to make appointments and quick to get the job done.. More

by cbrix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Executive Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Chevrolet! Kevin Galante Service Manager

January 31, 2025

Oil change and fuel induction service took the entire business day which I felt that was excessive for the work that was done considering I dropped the vehicle off the night before.... so almost a full 2 More

by J.D.BOISVERT
Recommend Dealer
Yes
Employees Worked With
Max
Jan 31, 2025 -

Executive Chevrolet responded

Thank you for your review. We're sorry you didn't have the best experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Kevin Galante Service Manager

January 30, 2025

Dealership has been great. But I have some concerns over the issue with my 4 month old 2025 new car that has a leak which should not have happened snd can’t be fixed for weeks More

by DALLASKIM29
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Obed Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry but I do not know who the person was who actually looked my leak. It is still leaking and leaving stains everywhere I park including my driveway which I don’t care for.
Jan 31, 2025 -

Executive Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Kevin Galante Service Manager

January 30, 2025

Executive Chevrolet is a great dealership. Both Service and Parts at Executive Chevrolet have been very good. More

by LMFROHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty in Parts gets 5 stars!
Jan 31, 2025 -

Executive Chevrolet responded

Thank you for choosing Executive Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kevin Galante Service Manager

January 30, 2025

I liked that I could make an appointment on line. The staff was friendly. It took about an hour and a half for service which was great. Would highly recommend the service department. More

by rforni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Executive Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kevin Galante Service Manager

January 29, 2025

I have worked with Mark many times when my Equinox has been serviced. He provides excellent service, takes time to answer questions, and is very knowledgeable. He is a great asset to Executive Chevrole More

by CTOMUSIAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Executive Chevrolet responded

Thanks for sharing your thoughts about your experience with Mark here at Executive Chevrolet. We appreciate your business and hope to see you again soon! Kevin Galante Service Manager

Jan 29, 2025 -

Executive Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mark met your expectations. Thank you for choosing Executive Chevrolet, we look forward to having you as a valued customer for many years to come! Kevin Galante Service Manager

January 28, 2025

Mark is wonderful! He’s easy to work with and very responsive. Would highly recommend him! More

by Holly M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Executive Chevrolet responded

Thank you, Holly, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mark and our team, and we look forward to working with you again. Kevin Galante Service Manager

January 28, 2025

Great service team. I was planning to wait for my trucks 15,000 mile service and Mark was very transparent with me that it might be a while because there were two recall More

by IANQUERZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Executive Chevrolet responded

Thank you, Ian, for the kind words for Mark and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Kevin Galante Service Manager

January 27, 2025

I was able to quickly schedule an appointment sooner here than at several other Chevy dealerships. Mark was friendly and helpful. Techs diagnosed the issue quickly, had the part in stock and replaced same da More

by jshaw30three
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Executive Chevrolet responded

Thank you for choosing Executive Chevrolet. Your feedback and rating mean a lot to us. We're glad Mark was able to help, and we hope to see you again! Kevin Galante Service Manager

January 26, 2025

The best place and very reliable in the area and the service is the best great people More

by GEROSPAINTING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Executive Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Chevrolet. Kevin Galante Service Manager

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