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Executive Chevrolet - Service Center

Wallingford, CT

4.8
953 Reviews

953 Reviews of Executive Chevrolet - Service Center

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January 09, 2025

Did what they said they were going to do without any up charge. Refreshingly, honest. More

by rustymonkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Executive Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Chevrolet, we look forward to having you as a valued customer for many years to come! Kevin Galante Service Manager

January 09, 2025

The oil change service was excellent and they were able to accommodate to my schedule. More

by mspringer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Executive Chevrolet responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Kevin Galante Service Manager

January 09, 2025

Very helpful in diagnosing our vehicle. Communication was great throughout. Would definitely recommend to others. More

by acloutier907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Executive Chevrolet responded

Thank you so much for your excellent review! We are so glad that Mark and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Kevin Galante Service Manager

January 09, 2025

Very efficient dealership. The people we spoke with were always courteous and helpful. Kept us updated about our car. More

by Leslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Executive Chevrolet responded

Thank you, Leslie! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Kevin Galante Service Manager

January 09, 2025

I had an excellent experience purchasing my new vehicle at Executive Chevrolet. Sales staff went above and beyond to make my purchase as easy as possible. Sean, the General Manager at Executive, was top More

by 24dcal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Woodward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Gallagher
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toby Canales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Executive Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Sean and our team can assist you with in the future, please let us know. Kevin Galante Service Manager

January 05, 2025

After needing a second visit to identify the problem with my vehicle, the level of service provided was very good. More

by MARC.ANDRUKIEWICZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Executive Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Chevrolet! Kevin Galante Service Manager

January 04, 2025

It took them 2 hours to change my oil. And then they could not fix an issue with my infotainment center. I managed to fix it myself later. I would say that your service department needs im More

by jackum01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Valerio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Executive Chevrolet responded

Hi Jack, I apologize for the experience you received with us. We do believe that time is very valuable to all and we want to be respectful of our customers. We did not hit the mark here and I do apologize. I would like to discuss this further with you. Can you please reach out to me directly to the number below at your convenience. Best Regards, Shaun Woodward General Manager 203-493-5822

January 03, 2025

Visit was fine ,no problems went. Smoothly was just for a recall. Refresh on the computer handled it in one day, which is very helpful. More

by allenjandreau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Executive Chevrolet responded

Allen, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kevin Galante Service Manager

January 03, 2025

I had nothing but the best at this location. I appreciate all there hard work. I always receive updates on what is going on with my vechels, witch helps me alot! I would definitely recommend t More

by gerardop615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Executive Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Kevin Galante Service Manager

January 02, 2025

Pleasant and very attentive to all my needs. Wonderful communication and attention to detail looking over my new car. very appreciated for Mark and Shawn, the tech who worked on my car, the driv More

by ABDWYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Executive Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Kevin Galante Service Manager

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