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Executive Chevrolet - Service Center

Wallingford, CT

4.8
948 Reviews

948 Reviews of Executive Chevrolet - Service Center

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January 05, 2025

After needing a second visit to identify the problem with my vehicle, the level of service provided was very good. More

by MARC.ANDRUKIEWICZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Executive Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Chevrolet! Kevin Galante Service Manager

January 04, 2025

It took them 2 hours to change my oil. And then they could not fix an issue with my infotainment center. I managed to fix it myself later. I would say that your service department needs im More

by jackum01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Valerio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Executive Chevrolet responded

Hi Jack, I apologize for the experience you received with us. We do believe that time is very valuable to all and we want to be respectful of our customers. We did not hit the mark here and I do apologize. I would like to discuss this further with you. Can you please reach out to me directly to the number below at your convenience. Best Regards, Shaun Woodward General Manager 203-493-5822

January 03, 2025

Visit was fine ,no problems went. Smoothly was just for a recall. Refresh on the computer handled it in one day, which is very helpful. More

by allenjandreau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Executive Chevrolet responded

Allen, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kevin Galante Service Manager

January 03, 2025

I had nothing but the best at this location. I appreciate all there hard work. I always receive updates on what is going on with my vechels, witch helps me alot! I would definitely recommend t More

by gerardop615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Executive Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Kevin Galante Service Manager

January 02, 2025

Pleasant and very attentive to all my needs. Wonderful communication and attention to detail looking over my new car. very appreciated for Mark and Shawn, the tech who worked on my car, the driv More

by ABDWYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Executive Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Kevin Galante Service Manager

January 02, 2025

Max was great and very informative about what was going to happen with my vehicle and good on his predictions of the time that my vehicle was going to be returned to me. More

by edwinperez67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Executive Chevrolet responded

Thank you for your review and kind words for Max! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Chevrolet. Kevin Galante Service Manager

January 02, 2025

Great communication, very responsive, and very detailed in estimates. I never have to worry about our fleet vehicles in your hands. More

by Tucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Executive Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kevin Galante Service Manager

January 01, 2025

Took a week to put on a bolt on part , no courtesy vehicle available.not even sure that was the specific problem, truck still shifts hard when cold. More

by jturner7638
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Executive Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Kevin Galante Service Manager

January 01, 2025

Max was very great and helped me out a lot when I was there and kept me updated on my vehicle what it needed and when it would be done More

by MBARECCHIA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Obed Santiago
4.0
This rating includes all reviews, with more weight given to recent reviews.
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Toby Canales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daisy Chevy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Executive Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Max met your expectations. Thank you for choosing Executive Chevrolet, we look forward to having you as a valued customer for many years to come! Kevin Galante Service Manager

December 25, 2024

everytime Ive been there thay have been great. thank you all at the dealer and pleasient More

by RZLZZORO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Executive Chevrolet responded

Thank you for the kind words for our team! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Kevin Galante Service Manager

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