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Executive Chevrolet

Wallingford, CT

Overview
Employees
Reviews
Vehicles
4.8
1,407 Reviews
As part of the Executive Auto Group, Executive Chevrolet gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Executive Chevrolet to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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399 N Colony Street

Wallingford, CT

06492

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Showing 1,407 reviews

December 22, 2022

Great dealership to deal with, service and sales have always been great. Chevy for life More

by kaylapinto89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2022 -

Executive Chevrolet responded

Thank you for your very kind review, Kayla. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Chevrolet. Kevin Galante Service Manager

December 22, 2022

Had a 7:40 AM appointment and was met by Mark Valerio. ...on time, service performed as requested.......Have been a customer of Valenti/ Executive since 2003....never had a bad experience....and would reco More

by hajo2644
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2022 -

Executive Chevrolet responded

Thank you so much for your excellent review! We are so glad that Mark had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Kevin Galante Service Manager

December 20, 2022

I have nothing but an excellent experience when I have my vehicle serviced. All of the staff are great. More

by CATWMN725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2022 -

Executive Chevrolet responded

Thank you again for choosing Executive Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Kevin Galante Service Manager

December 20, 2022

Great service, they gave me some options on fixing my defroster in my car. Oil change was quick which was great because I had my 3 year old daughter with me. More

by DAISYS2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2022 -

Executive Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Chevrolet, we look forward to having you as a valued customer for many years to come! Kevin Galante Service Manager

December 19, 2022

John and Bill were great to work with and made the whole process easy and enjoyable. We will be customers again! More

by arofrog122988
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Woodward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill who did our finance stuff was amazing too, 5 stars , John Jackson
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Dec 20, 2022 -

Executive Chevrolet responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Executive Chevrolet! Shaun Woodward General Manager

December 17, 2022

Easy transition into a newer vehicle which is awesome. Only took 2 and a half hours pow! More

by dannywasabe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cerra Terrill-Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2022 -

Executive Chevrolet responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car, Danny! All of us at Executive Chevrolet are glad to have you as a customer. Shaun Woodward General Manager

December 17, 2022

Great dealership. Our salesman was John Jackson. He is a very good sales person. Good personality & easy to deal with. We love our Chevy Equnex & my husband will alway More

by stmuro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Jackson
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Dec 17, 2022 -

Executive Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Chevrolet. Shaun Woodward General Manager

December 17, 2022

4 months to get part for my Volt which is not driveable! Outrageous. No other options? More

by DOUG456
Recommend Dealer
No
Employees Worked With
Mark Valerio
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2022 -

Executive Chevrolet responded

Good Morning, We did some checking on your part with General Motors. It appears the "EV" component was ordered 11/28/22. The component was back ordered by General Motors. The component is shipped vendor direct and make take some time before we receive it. We did open what's called a SPAC Case on the order, with General Motors, at the time the part was ordered on 11/28/22. This gives the order greater priority on the active request list. In our experience, we typically haven't seen the orders taking in the 4 month range, we tend to see them filled much sooner. We will take every measure to monitor the order progress and notify of any updates released from the factory. On behalf of the vendors and factories, we apologize for the needed wait time. We wish you the best over the upcoming Holiday Season and best in the New year. - Executive Chevy Service team

December 17, 2022

Working with Mark Valerlo And Kevin is good experience with very good service and timely appointments More

by RHANSEN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2022 -

Executive Chevrolet responded

Thanks for sharing about your experience with Executive Chevrolet. We appreciate your business and hope to see you again soon! Kevin Galante Service Manager

December 16, 2022

Had to leave my car for the day & then I was told car Maintenance not done because computer wasn't working to talk to my computer! More

by Geri
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Valerio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2022 -

Executive Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Kevin Galante Service Manager

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