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Executive Chevrolet

Wallingford, CT

4.8
1,093 Reviews
As part of the Executive Auto Group, Executive Chevrolet gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Executive Chevrolet to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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399 N Colony Street

Wallingford, CT

06492

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Showing 1,093 reviews

May 20, 2023

5 This is the second time I've had the pleasure to deal with John Jackson. Both transaction were smooth, everyone was very helpful and made the process easy. More

by TOONCE2
Recommend Dealer
Yes
Employees Worked With
Obed Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Obed Santiago
May 22, 2023 -

Executive Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Shaun Woodward General Manager

May 18, 2023

Who was a good experience and mark was a great help? I'm very friendly. I will definitely be coming back to have my vehicle service. More

by briancahill59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Executive Chevrolet responded

Thank you so much for your kind words, Brian, and for taking the time to leave us this wonderful feedback! Kevin Galante Service Manager

May 17, 2023

Never felt comfortable talking to anyone there. Blamed aftermarket parts for my problem and told me it wasn’t covered and I should take it back where I bought the truck and maybe they will take car More

by Mike
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Valerio
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Executive Chevrolet responded

Good Afternoon, We apologize the visit did not go as planned. Aftermarket upfits placed on vehicles, can and will void warranty coverages. The upfit lift package, can fail different factory suspension and steering components. Unfortunately, in these circumstances, warranty coverage is not applicable. We are sorry this was not the outcome desired, but as a dealer, we are required to comply with the process and procedures, set forth by the manufacturer's dealer agreement. We do wish you the best outcome, with your vehicle's concern and thank you for coming in to see us. Sincerely, Executive Chevy Service Team

May 17, 2023 -

Executive Chevrolet responded

Hey Mike, This is Shaun from Executive Chevrolet. I am the General Manager here. I am sorry to hear about your experience with us. Our philosophy is to be up front and transparent with all of our customers in every department. Seems like we missed the mark here with our communication with you. I would love the opportunity to speak with your directly. I did call and leave you a message on the number we have on file. Please reach back out to me at your convenience. My direct number is 203-493-5822. I apologize and I look forward to speaking with you. Thank you, Shaun Woodward

May 17, 2023

The problem was fixed and Mark and associates I dealt with were polite and courteous and kept me advised of the progress. All in all that is everything you could ask for - an A+ rating - thanks! More

by Gunblom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Executive Chevrolet responded

Thanks very much for the great survey response ! We are glad to see that we met expectations. We appreciate you coming to see us here at Executive Chevy. - Executive Chevy Service Team

May 17, 2023

Brought my car in for an oil leak, communication was fantastic and service was fast! More

by dlaffin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Executive Chevrolet responded

Thanks very much for the great survey response ! We are glad to see that we met expectations. We appreciate you coming to see us here at Executive Chevy. - Executive Chevy Service Team

May 16, 2023

Very convenient to work with the service department. They are very responsive and have good availability. Service was performed as quoted and no surprises. More

by jeepguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Executive Chevrolet responded

Thanks very much for the great survey response ! We are glad to see that we met expectations. We appreciate you coming to see us here at Executive Chevy. - Executive Chevy Service Team

May 16, 2023

Really nice person, honest and did make sure I was happy before I left. He did call also when he said he would More

by scotdubois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Woodward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Nolette
May 16, 2023 -

Executive Chevrolet responded

Thanks very much for the great survey response ! We are glad to see that we met expectations. We appreciate you coming to see us here at Executive Chevy. - Executive Chevy Service Team

May 16, 2023

Great service done quickly. Car was done earlier than expected and it was done well More

by thomaslipka32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Executive Chevrolet responded

Thanks very much for the great survey response ! We are glad to see that we met expectations. We appreciate you coming to see us here at Executive Chevy. - Executive Chevy Service Team

May 16, 2023

Excellent customer service. Great communication with service writer and manager. Very professional and courteous at all times. More

by cherigalante70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Galante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Executive Chevrolet responded

Thanks very much for the great survey response ! We are glad to see that we met expectations. We appreciate you coming to see us here at Executive Chevy. - Executive Chevy Service Team

May 15, 2023

I was very pleased with the service, everyone was very nice and informative to deal with More

by BMSCHOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Executive Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Kevin Galante Service Manager

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