Executive Chevrolet

This experience has renewed my faith in business humanity. This car was the result of an accident and since I've been dealing with the staff in the service and sales departments I've been nothing b humanity. This car was the result of an accident and since I've been dealing with the staff in the service and sales departments I've been nothing but pleased and they've gone above and beyond my expectations!! More

Very knowledgeable and very thorough! Great communication skills and I love the service video, it’s a great touch! Great communication skills and I love the service video, it’s a great touch! More

The service was fast and staff was friendly. Appointment was booked easily through Chevy app. Appointment was booked easily through Chevy app. More

They had my car for 2 weeks to “clean the gas tank”, told me 4 different times that my car would be ready in 2 days. Told me they would communicate with my insurance company and didn’t after they sent them a me 4 different times that my car would be ready in 2 days. Told me they would communicate with my insurance company and didn’t after they sent them away the first time. Finally after telling me my car would be ready Monday morning, I waited until 1:30 to call and was told that I wouldn’t be able to pick my car up via a text after was told I would receive a call back. Then when I called back I was told it was miscommunication and I would have my car by 5pm Throughout this processI was told the tech thought it was good after day 2, then days later was told the tech hadn’t taken the tank off yet and didn’t think I was in good shape, then that same evening was told the tech thought I was good. I was told “you know how it is, we can’t get to your car because sometimes we have waiters that we need to get out of here”. I pushed where my car was once and he actually said to me “well sir, you can’t expect us to commit insurance fraud”. What an absurd statement, I just wanted to know details on my car, I wanted a diagnosis so I could start figuring out with my insurance company the options. I can keep rambling, but overall this was a horrible experience. I would do whatever I could to not have to go back. I have purchased 4 cars through the dealership in 4 years and will not going forward. I will say that once I dealt with Max on the last day, I did receive my car within a couple hours after the confusion was cleared up. More

It was very good experience, I would return for business again. Thank you for your service. again. Thank you for your service. More

Executive Service is top notch! Kevin immediately supported me in a very stressful situation with a warranty and Key Cheverolet being non responsive. I was a new customer to executi Kevin immediately supported me in a very stressful situation with a warranty and Key Cheverolet being non responsive. I was a new customer to executive and Michelle and Kevin immediately started to help get me set up in a loaner and start the grueling process of working with my auto warranty company. I am so thankful for michelle to keep me up to speed on repairs and follow up. The service team is outstanding and this is where I will go for future service needs/purchases! More

People went above & beyond to help me understand vehicle problem, taking into consideration my comfort while waiting for service. Confident my next repair will go smoothly. problem, taking into consideration my comfort while waiting for service. Confident my next repair will go smoothly. More

is always great service,,, great communication and good timing when they say what time is done timing when they say what time is done More

Everything just ran smoothly they definitely have great customer service and the knowledge to go with it.I would definitely recommend this car dealership. customer service and the knowledge to go with it.I would definitely recommend this car dealership. More

Greetings, Michelle Gorman was very knowledgeable about my needs on my 2014 chevrolet. She was friendly and let me know status of my vehicle. The work by mechanic was spot on and no issues. I will be a ret my needs on my 2014 chevrolet. She was friendly and let me know status of my vehicle. The work by mechanic was spot on and no issues. I will be a returning customer. Thanks Kirk farmer More