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Executive Chevrolet

Wallingford, CT

4.8
1,212 Reviews
As part of the Executive Auto Group, Executive Chevrolet gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Executive Chevrolet to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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399 N Colony Street

Wallingford, CT

06492

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Showing 1,212 reviews

February 03, 2025

Folks were friendly and good to deal with. However, the product knowledge was not what I would have expected. More

by JBREEN68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Obed Santiago
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Santiago
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Gallagher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Executive Chevrolet responded

We are happy to hear that you felt our staff was friendly and were good to deal with. We are disappointed to hear that the product knowledge did not live up to the expectation. I would love the opportunity to discuss this further with you to find out where the holes were with the product knowledge. We pride ourselves in our professionalism, that goes for the experience we provide and our passion for our products. Please reach out to me directly at your convenience. Best Regards, Shaun Woodward General Manager 203-493-5822

February 02, 2025

Walked in and was on the defensive as another dealership did the stereotypical car dealership thing. This was not like that. They had the car, we spoke about it, test drove, and came to terms. Easy seamle More

by GLEN_ROCHE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cerra Terrill-Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Hottin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daisy Chevy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Executive Chevrolet responded

Glen, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Shaun Woodward General Manager

February 02, 2025

The work was done as expected. My vehicle had some issues, I spoke to Mark and he patiently explained my options. Together we selected the best approach to repair my vehicle. More

by WAYNE.SPANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Executive Chevrolet responded

Wayne, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mark met your expectations. Thank you again for choosing Executive Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Kevin Galante Service Manager

February 02, 2025

Every thing was so effortless and smooth. From them contacting me after I searched for the vehicle I wanted to the test drive and the financing. Everyone was so nice and professional. I would More

by LEONILESCOTT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Obed Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daisy Chevy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Executive Chevrolet responded

Here at Executive Chevrolet, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Shaun Woodward General Manager

February 01, 2025

Mark Valerio was very professional, understanding , caring etc…he answer all my important questions etc… More

by Shorty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Executive Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mark met your expectations. Thank you again for choosing Executive Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Kevin Galante Service Manager

February 01, 2025

No follow through. Had to continuously called to get updates. Then when I needed to talk to a sales person, nobody ever called about the appraisal for the car. I will n More

by JARED_WHITCOMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Valerio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Executive Chevrolet responded

Hi Jared, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Shaun Woodward General Manager 203-493-5822

January 31, 2025

Dealership did a regular maintenance for my vehicle. Maintenance was pretty standard for my low mileage vehicle More

by John Doe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Executive Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Kevin Galante Service Manager

January 31, 2025

Executive service has always done a great job on service. Easy to make appointments and quick to get the job done.. More

by cbrix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Executive Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Chevrolet! Kevin Galante Service Manager

January 31, 2025

Oil change and fuel induction service took the entire business day which I felt that was excessive for the work that was done considering I dropped the vehicle off the night before.... so almost a full 2 More

by J.D.BOISVERT
Recommend Dealer
Yes
Employees Worked With
Max
Jan 31, 2025 -

Executive Chevrolet responded

Thank you for your review. We're sorry you didn't have the best experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Kevin Galante Service Manager

January 30, 2025

I got what I was settling for but truck has a scrape I didn't know about and window shades were falling off didn't come with fresh oil change roof of truck wasn't washed at all upon receiving the truc More

by MINIONE51163
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Obed Santiago
3.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Santiago
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Gallagher
3.0
This rating includes all reviews, with more weight given to recent reviews.