
Executive Chevrolet
Wallingford, CT
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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A well organized and professional dealership that has great customer service. The salesmen I talked with was not pushy or aggressive when it came to the sale of the vehicle, which made buying my first ca great customer service. The salesmen I talked with was not pushy or aggressive when it came to the sale of the vehicle, which made buying my first car very comfortable More
Great people great service would highly recommend everyone to have service done here friendly and reliable everyone to have service done here friendly and reliable More
I wish we had read the negative reviews about Kristin before working with her because they were accurate. Over the years, I’ve purchased many vehicles from various dealerships, but this was by far the wo before working with her because they were accurate. Over the years, I’ve purchased many vehicles from various dealerships, but this was by far the worst customer service experience I’ve ever encountered. Kristin lacks effective communication skills and became defensive when questioned about inconsistencies. Instead of addressing concerns, she would walk away and retreat to her manager’s office. Unfortunately, her manager Cerra Terrill-Rodriguez, didn’t seem to address her behavior either, which was disappointing. If it weren’t for Mary Gallagher stepping in and fixing Kristin’s mistakes, we wouldn’t have gone through with the purchase. Kristin appeared uninterested in selling us the vehicle and, at times, even seemed upset with us for asking questions or making the purchase. Her unprofessional attitude and lack of preparedness were shocking. On the day of purchase, we spent 3.5 hours at the dealership, only to learn that the brand-new 2025 truck wasn’t ready for us. Kristin claimed the vehicle was locked up for the night because she didn’t know we were buying it, despite her constant text messages leading up to the sale. This experience was frustrating and unacceptable. Kristin’s approach to customer service is in desperate need of improvement. I would not recommend working with her to anyone. More
Sam in sales was nice from the start. Great guy. Was very helpful and knowledgeable. I would recommend him to anyone. Mary who did the finance part of it was honest and upfront. I ap Great guy. Was very helpful and knowledgeable. I would recommend him to anyone. Mary who did the finance part of it was honest and upfront. I appreciated that. Daisy is an absolute sweetheart. I did have a slight issue with parts/service, but they corrected the problem quickly. I would go to this dealership again. This is my second time around. More
Everyone was so welcoming! It was a smooth transaction from finding my car to test driving working with Carlos and the financing with Mary. The entire staff was professional bu It was a smooth transaction from finding my car to test driving working with Carlos and the financing with Mary. The entire staff was professional but made you feel at home. There was absolutely no pressure and all questions was answered. I would 100% recommend this dealership. More
Everything went very well with all dealer stuff, and I did not have any problem, looking forward to do more business with the Chevrolet Wallingford did not have any problem, looking forward to do more business with the Chevrolet Wallingford More
Service department was very accommodating and helpful. Vehicle was ready on time. Staff was friendly and accommodating. Vehicle was ready on time. Staff was friendly and accommodating. More
Amazing service department, Mark, Max and Kevin are very knowledgeable and helpful. Thank you again knowledgeable and helpful. Thank you again More
We are very satisfied with the customer service in both Service and Parts, which is always of the highest caliber. Service and Parts, which is always of the highest caliber. More
Great customer service from Mark and the team. Everything was explained in details. Thanks again Everything was explained in details. Thanks again More