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Executive Chevrolet

Wallingford, CT

Overview
Employees
Reviews
Vehicles
4.8
1,085 Reviews
As part of the Executive Auto Group, Executive Chevrolet gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Executive Chevrolet to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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399 N Colony Street

Wallingford, CT

06492

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Showing 1,085 reviews

November 02, 2021

Asked to have truck gone through and when i got it back there was a big scratch on my brand new tool box after your tech hit a mailbox with my truck and was told there was no damage. I left a message about More

by ROB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Valerio
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2021 -

Executive Chevrolet responded

Rob, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and we will be contacting you directly to get this resolved.

November 02, 2021

This is the first time I had a bad experience thereIf This is the first time I had a bad experience there If Kevin the service manager did not help me out I would never buy a other car from there again More

by SUPHOMIES101
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Briana Pascale
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Nov 02, 2021 -

Executive Chevrolet responded

Thank you for your feedback. We are sorry to hear that we didn't meet your expectations this time. We appreciate your business and hope you will give us another opportunity to serve you and demonstrate that we can do better. Thank you for choosing Executive Chevrolet.

November 02, 2021

John was amazing to work with. He asked what I wanted and found it for me More

by JIMZIEGLER42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Jackson
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Nov 02, 2021 -

Executive Chevrolet responded

Thank you so much for your kind words for John, and for taking the time to leave us this wonderful feedback!

November 02, 2021

Had to wait very long time…and I also had appointment…and they didn’t keep me updated… More

by Shorty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Max Pieper
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2021 -

Executive Chevrolet responded

Thank you for bringing this to our attention, and we apologize for the long wait time. If you'd be willing to discuss this further, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to see if we can turn this situation around for you.

November 02, 2021

Have oil consumption problem that Chevy knows about service manager very rude to my daughter 2013 equinox refuses to fix problem taking to gm corporate to remedy More

by Unhappy Chevy owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Galante
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager
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Nov 02, 2021 -

Unhappy Chevy owner responded

I would think that you would like to have satisfied customers apparently you don’t the service manager needs training on how to treat customers was very rude and condescending to my daughter both executive and the service manager should be ashamed at this behavior

November 02, 2021

Very professional, prompt and courteous.The office and Very professional, prompt and courteous. The office and the waiting room are clean as well as the bathrooms. More

by Sonar4788
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2021 -

Executive Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Executive Chevrolet. Please don't hesitate to reach out if you need anything else.

November 02, 2021

Nice clean neat operation! Counter person was excellent…dropped off and checked in in minutes and on my way promptly. Got call when work was done and same speed to close out the repair ! Thanks More

by Abre
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2021 -

Executive Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 02, 2021

Great experience as always! They are very attentive and to the point. They are very fair and friendly also. More

by RC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2021 -

Executive Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 02, 2021

Excellent service staff was professional New what my problem was and explained in detail to me More

by RICWIL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2021 -

Executive Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Chevrolet.

November 02, 2021

Convenient and fast service. Very comfortable waiting area. Staff very polite, helpful and attentive. A pleasure to deal with. More

by JFELDER213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Galante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Jackson
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Nov 02, 2021 -

Executive Chevrolet responded

Thank you for sharing your thoughts about your experience with Executive Chevrolet. We appreciate your business and hope to see you again soon!

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