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Executive Chevrolet

Wallingford, CT

4.8
1,085 Reviews
As part of the Executive Auto Group, Executive Chevrolet gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Executive Chevrolet to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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399 N Colony Street

Wallingford, CT

06492

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Showing 1,085 reviews

December 29, 2021

Prompt sevice at quoted price. Very easy to do business with easy access to dealership More

by Fm100762
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Galante
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2021 -

Executive Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kevin Galante Service Manager

December 26, 2021

Long wait to discover my main reason to be there wouldn’t happen for lack of part, 2 hours! Front desk Max didn’t feel it necessary to mention that, until at the 2 hour mark I walked up to the desk for an up More

by Thomas.cost220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Galante
4.0
This rating includes all reviews, with more weight given to recent reviews.
Max Pieper
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Executive Chevrolet responded

I am sorry that your experience did not live up to either of our expectations. You should have been informed in a timely fashion of the status of the repair or the fact of we needed to order a part to complete the repair. I am glad to hear that our Service Manager was able to recognize the lack of communication on our end and comped you your oil change. If you wanted to speak about this any further please feel free to contact me directly at 203-493-5822. Thank you, Shaun Woodward General Manager

December 25, 2021

I am very satisfied with the amount of help we were given.100% recommend. Excellent service More

by HIRAMFLORES78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Livio Reis
Dec 28, 2021 -

Executive Chevrolet responded

Hiram, It's fantastic to hear that Livio provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Executive Chevrolet! Shaun Woodward General Manager

December 23, 2021

Fast, knowledgeable, service people. I was pleased that when I got called they had answers for my questions or got back to me quickly when they got the answer. Always a pleasure to use Executive service. More

by BRUCECONROY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Executive Chevrolet responded

Thank you so much for your kind words, Bruce, and for taking the time to leave us this wonderful feedback! Kevin Galante Service Manager

December 21, 2021

The staff was welcoming and friendly. They work with the customers to find them the right car. More

by Jmastracchio10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jill Shepard
Dec 22, 2021 -

Executive Chevrolet responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Shaun Woodward General Manager

December 19, 2021

I made an appointment for regular service oil change and also to purchase a set of tires as I am readying myself for a permanent move to Florida and thought I might be in need of some. Mark was my service More

by FINKPETER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2021 -

Executive Chevrolet responded

Peter, It's great to hear that Mark was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Executive Chevrolet! Kevin Galante Service Manager

Dec 20, 2021 -

FINKPETER responded

You're Welcome Kevin

December 17, 2021

Excellent customer service. Great communication. Quality, thorough and timely work. Very professional staff and service manager. More

by cherigalante70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Woodward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Obed Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Galante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jill Shepard
Dec 19, 2021 -

Executive Chevrolet responded

Cheri, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kevin Galante Service Manager

December 15, 2021

Mark my visit with professionalism and candor. I understood what was going on and why, was very pleased with my visit. More

by driscom3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Executive Chevrolet responded

Thank you for choosing Executive Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kevin Galante Service Manager

December 15, 2021

Too expensive and don’t bring the correct info over the phone of the total cost More

by patty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Max Pieper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Executive Chevrolet responded

Thank you for the review, Patty. We try our best to be as accurate as possible with our estimates over the phone. This looks like a situation we can learn from. I would love to speak with you in more detail. Please contact me directly at 203-493-5822. Thank you, Shaun Woodward General Manager

December 15, 2021

The gentleman who waited on me was so very friendly very good service thank you More

by HEIDIB623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Executive Chevrolet responded

We appreciate your business and our team looks forward to serving you again soon! Kevin Galante Service Manager

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