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Exceptional Motorcar
Defiance, OH
1,454 Reviews
Welcome to Exceptional Motor Car serving the greater Defiance, OH area.
Exceptional Motor Car is a Domestic, Import Auto Dealer
Our goal is to make your car buying experience the best possible. Exceptional Motor Car's virtual dealership offers a wide variety of used cars. Conveniently located in Defiance, OH we also serve Toledo, OH and Fort Wayne, IN.
If you're looking to purchase a used car, you've come to the right place. At Exceptional Motor Car we pride ourselves on being the most reliable and trustworthy used dealer around. Our inventory is filled with some of the sweetest rides you've ever seen!
The Used Car Dealer You Can Count On
We're the kind of dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration.
It's a lot to wrap your head around but at Exceptional Motor Car we do our best to make the car buying experience an easy one. We're the kind of Defiance, OH car dealer that helps you decide exactly what you're looking for. We won't ever make a sale that our customers will end up being unhappy with. We're proud to be the type of Defiance, OH dealer that strives for 100% customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,454 reviews
February 14, 2020
Straight forward process. Already had been financed through my credit union and reps were not pushy at all to be financed through the dealership rather than bank. Appreciate that. through my credit union and reps were not pushy at all to be financed through the dealership rather than bank. Appreciate that. More
by JakeBrummett
Verified CustomerEmployees Worked With
Jordan White, Paul Duckett, Jamie Smiddy, Zak Foltz
February 13, 2020
Jeremy was great to work with! We were not from the area and he was very helpful. He helped us get exactly what we were looking for. We will recommend Jeremy and Exceptional Motors to our friends and famil and he was very helpful. He helped us get exactly what we were looking for. We will recommend Jeremy and Exceptional Motors to our friends and family. More
by nrmynett
Employees Worked With
Jeremy Hines
February 13, 2020
Only issue was only two car mats in car and I paid for overnight shipping when I was told they would. They did pay overnight fee when delivered to me just not the return. Doug was great and honest with ev overnight shipping when I was told they would. They did pay overnight fee when delivered to me just not the return. Doug was great and honest with everything about the car. No complaints there. More
by kylerdietz
Employees Worked With
Doug Jones Jr, Zak Foltz
February 13, 2020
Did not receive what I paid for By taking care of their customers. I bought a 2018 Savanah GMC back in November of 2019 and was promised a new key FOB after I learned that of the two By taking care of their customers. I bought a 2018 Savanah GMC back in November of 2019 and was promised a new key FOB after I learned that of the two received with the van only one worked. They told me both worked, said they had changed the battery and reprogramed. They did not. They wanted to make the sale so they told me it had been taken care and gave me one that didnt work. I have already locked myself out of my vehicle and it costs me $ 50.00 to have a service get me in. You dont tell your customers that they will take care of a problem and not do what you said. I do not recommend their customer service More
by s-todd
Employees Worked With
Mike Coleman, Zak Foltz
February 13, 2020
exceptional is a great place to get a good vehicle. The staff is very friendly and helpful. No beating around the bush and straight to the point. Will return again. staff is very friendly and helpful. No beating around the bush and straight to the point. Will return again. More
by Woody
Employees Worked With
. “My Dude” Phil Salisbury. , Mike Coleman
February 13, 2020
I drove 1 1/2 hours to purchase a 2016 Chevy van from them that they said was approved. A week and a half later I received a call saying my loan wasn't approved and I needed to return the van. They did n them that they said was approved. A week and a half later I received a call saying my loan wasn't approved and I needed to return the van. They did not and would not compensate me and my wife for the 3 hour round trip. I would not recommend this place and will never purchase another automobile from them. Tget are corrupt ! More
by Gregstalltimbers
Employees Worked With
Jamie Smiddy, Heath Glowacki, Zak Foltz
February 12, 2020
My experience with staff at exceptional motorcar was friendly, comfortable, thorough, and speedy, and I'm very pleased and at peace with my vehicle choice and purchase. friendly, comfortable, thorough, and speedy, and I'm very pleased and at peace with my vehicle choice and purchase. More
by Amyjean1111
Employees Worked With
Paul Duckett, Mike Coleman
February 12, 2020
Super smooth transaction, no pressure from the salesman, great to deal with! Will definitely recommend and return if looking again for a nice used vehicle. great to deal with! Will definitely recommend and return if looking again for a nice used vehicle. More
by robertb798
Employees Worked With
Doug Jones Jr, Heath Glowacki, Zak Foltz
February 09, 2020
We were very pleased with the process. We called ahead of time and the car was ready for us to test drive when we arrived. Jordan was knowledgeable, personable and he aimed to please. Michael did our financi time and the car was ready for us to test drive when we arrived. Jordan was knowledgeable, personable and he aimed to please. Michael did our financing and he too was very professional and knowledgeable. He answered all of our financial questions. We will definitely spread the word about this dealership and we will definitely come back for our next vehicle. Thank you Exceptional Motorcar! More
by Mike
Employees Worked With
Jordan White, Mike Coleman
February 09, 2020
Selection brought me to your dealership, unique well equipped vehicles brought me back . I appreciate the dealerships flexibility to stay late for us. Doug was cool Under pressure from multiple cust equipped vehicles brought me back . I appreciate the dealerships flexibility to stay late for us. Doug was cool Under pressure from multiple customers at the same time. Thanks again More
by Gandkpub
Employees Worked With
Doug Jones Jr, Zak Foltz
