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Exceptional Motorcar
Defiance, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Easy buying experience Doug was very helpful in my car buying experience and was not pushy and helped my find a truck in my price range and mile range. Doug was very helpful in my car buying experience and was not pushy and helped my find a truck in my price range and mile range. More
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Good experience Received help away, many different vehicles to choose from on hand, Jeremy was a great salesman and helped me find what I was looking for Received help away, many different vehicles to choose from on hand, Jeremy was a great salesman and helped me find what I was looking for More
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Best dealer yet I had an amazing time here, I drove over 2 hours for my truck and they made it 100% worth it. I would recommend them to everyone. I had an amazing time here, I drove over 2 hours for my truck and they made it 100% worth it. I would recommend them to everyone. More
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Amazing & Friendly Where do I begin? My salesman was very friendly & helpful in my situation. This was my best experience ever in buying a vehicle. And this will be the Where do I begin? My salesman was very friendly & helpful in my situation. This was my best experience ever in buying a vehicle. And this will be the only place that I will ever go to. I highly recommend them. And I absolutely love my Equinox. Thanks again for your time & patience. More
Just Seamless!!! Working with Mike at Exceptional was great. He broke everything down for me and didn’t insult me with my stated needs and pressure me into anything I Working with Mike at Exceptional was great. He broke everything down for me and didn’t insult me with my stated needs and pressure me into anything I didn’t want. He really listened. I’ve purchased a lot of vehicles. My 1st purchase from Exceptional won’t be my last. More
Bought a new car from Paul a few weeks ago! Loved the customer service, they even fixed my key fob before I left! Awesome place! customer service, they even fixed my key fob before I left! Awesome place! More
High Quality - Great Experience The selection of vehicles on site was amazing - and allowed me to find the truck I was looking for within 10 minutes. The salesman, Doug, was professi The selection of vehicles on site was amazing - and allowed me to find the truck I was looking for within 10 minutes. The salesman, Doug, was professional, and responsive to my questions as I took the day and night to consider my options. The warranty that E.M. Provides with their vehicles is fantastic! More
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Worth a 3 hour drive. TL;DR: I got a great deal on a great truck. Jeremy Hines and Zak Foltz are top notch. Easily worth the 3 hour drive to get there. Would recommend. TL;DR: I got a great deal on a great truck. Jeremy Hines and Zak Foltz are top notch. Easily worth the 3 hour drive to get there. Would recommend. First of all, due to Exceptional motorcars large inventory, they were the only dealership within 200miles to have the exact vehicle I was looking for, and listed at a really good price. I was nervous about having to travel 3 hours for a vehicle. However, my salesman Jeremy Hines did an excellent job keeping in touch and answered every question I had. Once I arrived, the truck was parked right up front, ready and waiting for a test drive. Within 5 minutes I was taking the truck for a test drive. Due to the truck already being listed at a good price, there was limited negotiating and was able to get my payments $30/month lower than expected. So that was good. Not only was Jeremy professional and knowledgeable, he was also personable. Talking with him felt as though I was catching up with an old friend. There was only one negative within the entire process, and that was waiting just to get into finance. There was only one person working in finance, which resulted in a line to get in. With that being said, the finance guy Zak Foltz is a super star and was doing his best churning out deals left and right. He didn't try to sell me a bunch of extras that I didnt need or want. He did lay out all the options available to me in a clear concise manner, allowing me to make truly informed decisions. Despite being almost a 3½ hour drive, Exceptional Motorcar and Jeremy Hines have a repeat customer, without a doubt. More
Blunder Jermey is awesome kid who is gonna go far he wasn’t pushy. He saved a deal going south due to someone else mess up Jermey is awesome kid who is gonna go far he wasn’t pushy. He saved a deal going south due to someone else mess up More
Friendly and knowledgeable Purchased a vehicle in years pass went back for our next vehicle, well treated, friendly people, very helpful, answered all our questions. Would go ba Purchased a vehicle in years pass went back for our next vehicle, well treated, friendly people, very helpful, answered all our questions. Would go back again More