Exceptional Motorcar
Defiance, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,405 reviews
Great dealership, Helpful and friendly. staff They did a great job they went above and beyond for me I am very pleased I would recommend This dealership to Everyone staff They did a great job they went above and beyond for me I am very pleased I would recommend This dealership to Everyone More
I am very pleased with my new vehicle. The dealership went out of their way to make this the easiest car purchase ever. I highly recommend them. The dealership went out of their way to make this the easiest car purchase ever. I highly recommend them. More
Fair, low pressure, knowledgeable, organized. I appreciated the flexibility with appointment times. Everyone was very professional and kind. I appreciated the flexibility with appointment times. Everyone was very professional and kind. More
Jeremy was super pleasant to work with! Not only was he empathetic to my situation, but was also fantastic with communicating with me every step of the way and making me feel like a valued Not only was he empathetic to my situation, but was also fantastic with communicating with me every step of the way and making me feel like a valued customer. More
It was wonderful! Our salesman Gabe Recker went on and on to get us taken care of and happy! I would recommend them to every looking for a vehicle. Our salesman Gabe Recker went on and on to get us taken care of and happy! I would recommend them to every looking for a vehicle. More
Everything went well at first. Salesman was very nice at the test drive. We decided to purchase it for our 16yo and they said they’d clean it all up and inspect it well first. Tha Salesman was very nice at the test drive. We decided to purchase it for our 16yo and they said they’d clean it all up and inspect it well first. That definitely didn’t happen because there was a huge glob of some slime looking stuff in the backseat when we came with a check to pick up the car. Had to wait a bit for it to be cleaned. Then that night once we got the car home we noticed one headlight was out. Wish we would have checked before leaving but not sure how that passed their inspection. They said they’d order a new one right away. Took over 3 months! Was texting frequently asking if it was in yet but then when it finally came in 3 months later we drove back to the dealership to get it replaced and they said they ordered the wrong one. Had to go back home and come back a day later. Really curious how they got one the next day when it took three months to get the first one. Also, each drive there and back was almost 45 minutes. The employees seemed nice but definitely won’t be going there again. More
First they help me get their. Got there and got wright to it and made a deal very prompt and nice .and then got in my truck and drove home . Got there and got wright to it and made a deal very prompt and nice .and then got in my truck and drove home . More