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Exceptional Motorcar

Defiance, OH

4.8
1,383 Reviews
Welcome to Exceptional Motor Car serving the greater Defiance, OH area. Exceptional Motor Car is a Domestic, Import Auto Dealer Our goal is to make your car buying experience the best possible. Exceptional Motor Car's virtual dealership offers a wide variety of used cars. Conveniently located in Defiance, OH we also serve Toledo, OH and Fort Wayne, IN. If you're looking to purchase a used car, you've come to the right place. At Exceptional Motor Car we pride ourselves on being the most reliable and trustworthy used dealer around. Our inventory is filled with some of the sweetest rides you've ever seen! The Used Car Dealer You Can Count On We're the kind of dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration. It's a lot to wrap your head around but at Exceptional Motor Car we do our best to make the car buying experience an easy one. We're the kind of Defiance, OH car dealer that helps you decide exactly what you're looking for. We won't ever make a sale that our customers will end up being unhappy with. We're proud to be the type of Defiance, OH dealer that strives for 100% customer satisfaction.
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20891 CR 424

Defiance, OH

43512

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Showing 1,383 reviews

October 09, 2023

This was a great experience. The dealership reached out to me immediately after I expressed interest in a vehicle. Jeremy was very accommodating to my schedule. He took a keen in More

by galtstriker19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Hines, Quin Fleming, Christina Adkins
Oct 10, 2023 -

Exceptional Motorcar responded

It's fantastic to hear that Jeremy provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Exceptional Motorcar!

October 08, 2023

It was fantastic dealing with Jake. Out of 5 stars I would give Jake 6. More

by crystkurth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quin Fleming, Jake McGuire
Oct 09, 2023 -

Exceptional Motorcar responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jake met your expectations. Thank you again for choosing Exceptional Motorcar, we look forward to having you as one of our valued customers for many more years to come!

October 08, 2023

Great selection and pricing, but horrible customer service after the sale. Very friendly to deal with on the phone but basically treated me like an afterthought as soon as I hung up. No call backs e More

by jw.cowboy1987
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Coleman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quin Fleming
Oct 12, 2023 -

Exceptional Motorcar responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

October 06, 2023

Dealer was great called about vehicle put a deposit on it, held it till I was available to get it.👍👍 Would definitely go back. Had a great experience. More

by hockeynight11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quin Fleming, Josh Brinkman
Oct 09, 2023 -

Exceptional Motorcar responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 02, 2023

Very helpful and didn't get agitated when we keep changing our minds on what vehicle we interested in. More

by papamamaof4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quin Fleming, Jake McGuire
Oct 03, 2023 -

Exceptional Motorcar responded

Thank you for choosing Exceptional Motorcar. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 01, 2023

The dealership was just fine and Jeremy Hines did a fantastic job.Everyone there was very pleasant .Thanks again I just love my truck I purchased! More

by randypease20
Recommend Dealer
Yes
Employees Worked With
Jeremy Hines, Quin Fleming
Oct 02, 2023 -

Exceptional Motorcar responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Exceptional Motorcar, we look forward to having you as one of our valued customers for many more years to come!

September 30, 2023

People were alright so far. Waiting on parts to fix some stuff. That's when I'll see how they truly are. More

by jbubbles56
Recommend Dealer
Yes
Employees Worked With
Jeremy Hines
Oct 02, 2023 -

Exceptional Motorcar responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

September 30, 2023

Everything went well, answered all my questions & the process was quick and easy. Thanks again. More

by Quinten Bender
Recommend Dealer
Yes
Employees Worked With
Jeremy Hines
Oct 02, 2023 -

Exceptional Motorcar responded

Thanks for sharing about your experience with Exceptional Motorcar. We appreciate your business, Quinten, and hope to see you again soon!

September 26, 2023

Best deal nation wide on auto trader and car guru. Great deal! Easy process. Thanks More

by kevinbond1990
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quin Fleming, Brenon Berry
Sep 27, 2023 -

Exceptional Motorcar responded

Thank you for taking the time to share your feedback with us, Kevin. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 25, 2023

Fantastic friendly service. Jeremy and Quin were both awesome to work with, and very quick and efficient at everything. Definitely one of the smoothest vehicle purchasing proces More

by BLHornyak001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Hines, Quin Fleming
Sep 26, 2023 -

Exceptional Motorcar responded

It's fantastic to hear that Jeremy and Quin provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Exceptional Motorcar!

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