Exceptional Motorcar
Defiance, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Jeremy was great to work with. I was disappointed when I went to fuel the vehicle up the day after I picked it up to find the fuel gauge does not function properly. I wasn’t concerned with any cosmetic fla went to fuel the vehicle up the day after I picked it up to find the fuel gauge does not function properly. I wasn’t concerned with any cosmetic flaws in the vehicle but asked that the mechanical problems were fixed. More
everyone at the dealership was so kind courteous and professional and I especially want to thank Michael Coleman for everything he did to help me get into my new car professional and I especially want to thank Michael Coleman for everything he did to help me get into my new car More
Great service! We were very please with every interaction we had with Doug. We came from out of state to get the Pilot and couldn’t be happier. we had with Doug. We came from out of state to get the Pilot and couldn’t be happier. More
Very helpful it was a pleasure working with Paul. Definitely will be back in the future. Im glad we decided to buy from exceptional motor thank you Paul and the rest of the team. Very happy customer. Definitely will be back in the future. Im glad we decided to buy from exceptional motor thank you Paul and the rest of the team. Very happy customer. More
So many vehicles to choose from! Exceptional motors has a wonderful atmosphere. The sales man was quick on his feet to let us test drive whatever we were interested in. He was very pleasant and easy to work wonderful atmosphere. The sales man was quick on his feet to let us test drive whatever we were interested in. He was very pleasant and easy to work with. Financing was quick and super easy. I would definitely buy from them again. Thanks again Doug Jones 😊 More
My Traverse was beautiful inside and out. I was very My Traverse was beautiful inside and out. I was very impressed with how clean it was inside and out. Jamie was great!! Prompt with replys, super ni My Traverse was beautiful inside and out. I was very impressed with how clean it was inside and out. Jamie was great!! Prompt with replys, super nice and helpful. I'm so excited I drove off with a car I am in love with!! Will recommend them to anyone and everyone looking to buy! More
My husband and I just bought our second vehicle from here.Jordan was our salesman and he went above and beyond to help us he also cleaned and filled up our truck we will be recommending them to everyone here.Jordan was our salesman and he went above and beyond to help us he also cleaned and filled up our truck we will be recommending them to everyone we know. More
Friendly, helpful And very Knowledgeable. I would give Jordan White white ( A+ ) He wasn’t worried about making sale, He was more worried about you being happy with the vehicle you have bought. I would sa Jordan White white ( A+ ) He wasn’t worried about making sale, He was more worried about you being happy with the vehicle you have bought. I would say When the time comes for me to buy a new vehicle again I will be going back to the dealership and doing business Exceptional Motorcar again. Thank you Jordan and Zak. More
Shanna and Mike were the best to work with, very happy with not only the vehicle I purchase, for a great price, but also how my family and I were treated, it was like we were family. I contacted the deal with not only the vehicle I purchase, for a great price, but also how my family and I were treated, it was like we were family. I contacted the dealership on a busy day so Shanna was able to assist me with the many questions I had, and Mike ended up meeting my family and I to help with the long drive we had with two small children, just to help out. We are so thankful for the employees and the dealership, will recommend to everyone. More
Well I would 100% stay away from this dealership. It is absolutely wrong to price gouge people that want to buy a vehicle. Put a truck on cargurus for 36,249 which was already over book value then jump it absolutely wrong to price gouge people that want to buy a vehicle. Put a truck on cargurus for 36,249 which was already over book value then jump it to 37,996. Then after you make an offer on the truck they jump the price again to 38,959. There are so many places out there like this and they just want to rip you off. I called Doug out on the fact it was already over on book and the mileage was a little high and what was the bottom dollar. They wouldn’t even budge. So be careful people and do your research because this happens everyday because they are all about getting as much money out of you as they can. More