
Exceptional Motorcar
Defiance, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Very easy process and happy with the end result of the services I received would highly recommend excellent dealership I could not be more pleased services I received would highly recommend excellent dealership I could not be more pleased More

I had an absolutely amazing experience with Exceptional Motorcar! I had some very specific criteria in looking for a truck and I found one that checked all of my boxes online but it was over 100 miles away Motorcar! I had some very specific criteria in looking for a truck and I found one that checked all of my boxes online but it was over 100 miles away from my house. I called the number on the ad and Anjuli connected me with Doug in sales. This was on a Friday and living so far from the dealership, I would not be able to make it there until Monday morning. He was able to hold the truck for me until our appointment set for Monday and 10am. Later that same afternoon I spoke with Zak in finance. Now, I was also working with my credit union at the same time and I made sure that Zak was aware of this. The finance department at Exceptional Motorcar was able to get me a better rate and term than my credit union was able to. This saved me over $50/month. My experience at the dealership itself was no less than exceptional! I talked to Doug shortly before I arrived to clarify the final, local directions to the dealership and after talking to him I was fully confident I would find the place easily. The truck was shining like a diamond and there was a tag hanging from the rear view mirror with my name on it. I felt like a kid in a toy store. My girlfriend and I were greeted by a friendly young man who showed us the way to Doug’s desk. The facilities are so clean and pristine and the entire staff is so friendly They all exercise the precautions that we have become familiar with during the pandemic as well. Doug, my salesman was waiting and ready for us at 10. After some quick paperwork I was doin taking the truck for a test drive. After returning from the drive I spoke with Doug some more and then was introduced to Zak in the finance department. It was very nice working with Zak. He made us feel so comfortable and went over everything so clearly, answering all of our questions. Did I mention that Doug filled my truck’s fuel tank while I was finishing up the paperwork with Zak? Yeah, that was pretty awesome. Remember, we had to drive over 100 miles to get home. I know this was a very long-winded review but I hope that it goes to show how we truly felt about our experience at Exceptional Motorcar. We drove over 100 miles to buy this truck and we look forward to doing it again when it’s time to buy her a new vehicle! I would recommend Exceptional Motorcar to anyone. The service was Exceptional!! Thank you all so much! We absolutely love our truck and can’t wait to see you all again soon! More

I cannot say anything but amazing things about Jamie, Zak and Amber! They even gave my dad a peace of mind on my payment which is HUGE. Love my truck finally got something I WANTED & my daughter is even more and Amber! They even gave my dad a peace of mind on my payment which is HUGE. Love my truck finally got something I WANTED & my daughter is even more proud than I am to have it! More

When I first contacted Jamie I told him I live 6 hours away and wanted as much information on this truck as possible before considering making the drive. He didn’t hesitate to take all the pictures I aske away and wanted as much information on this truck as possible before considering making the drive. He didn’t hesitate to take all the pictures I asked for and answer all my questions knowing I might not even come in. I decided to make the drive after speaking with him for a couple of days. Upon seeing the truck for the first time it was exactly as described. Everyone I was in contact with at Exceptional motorcar was fantastic. My sales rep Jamie, finance department Amber and Zak, they were all professional and easy to work with. i recommend stopping by if something catches your eye and ask for Jamie. More

I had a great experience with Paul at exceptional motorcar. He answered all my questions and didn’t try to be pushy. I was out of there in no time. motorcar. He answered all my questions and didn’t try to be pushy. I was out of there in no time. More

Everyone was so polite, very clean. Everyone made sure I knew what I was signing, and Jordan was great, made sure I actually knew what I was buying and liked it, had everything lined right up in case I want knew what I was signing, and Jordan was great, made sure I actually knew what I was buying and liked it, had everything lined right up in case I wanted to sign the papers but was not pushy. Very laid back and easy to talk to. I would most definitely recommend Exceptional Motorcar and send my friends to see Jordan and get hooked up with the perfect vehicle. More

Jordan was great to work with. He made sure I was well taken care of and it was very low pressure. Everyone at the dealership was very helpful and patient and I got a very fair price for my trade. I would taken care of and it was very low pressure. Everyone at the dealership was very helpful and patient and I got a very fair price for my trade. I would recommend this dealership to anyone looking to having a more relaxed buying experience and get fair prices on both sides of the table. Thanks Jordan. More
Just started shopping for a newer car Amber contacted me online and I drove out to see the SUVs that caught my eye on the website. I was greeted by Paul. I told him I had not bought a ca Amber contacted me online and I drove out to see the SUVs that caught my eye on the website. I was greeted by Paul. I told him I had not bought a car in 14 years and was just starting my search. My husband is recovering from triple bi-pass surgery so I am on my own and needed someone who would find me a reliable SUV. Paul was incredibly friendly and helpful. Only issue is I havent heard back from him. Either The inventory is low or he has forgot about me. More

From my first contact with my salesman Paul Duckett I could tell I would have a pleasurable experience with Exceptional Motorcars. As an out of state buyer Paul made everything from the deal to follow up could tell I would have a pleasurable experience with Exceptional Motorcars. As an out of state buyer Paul made everything from the deal to follow up after the sale and delivery seamless. He was always available and responsive to my needs. Recommended! More

Most everything was great about my experience with this dealership. The one thing I was unhappy about was the vehicle was not detailed the way a 30,000 dollar vehicle should have been. dealership. The one thing I was unhappy about was the vehicle was not detailed the way a 30,000 dollar vehicle should have been. More