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Exceptional Motorcar

Defiance, OH

4.6
1,453 Reviews
Welcome to Exceptional Motor Car serving the greater Defiance, OH area. Exceptional Motor Car is a Domestic, Import Auto Dealer Our goal is to make your car buying experience the best possible. Exceptional Motor Car's virtual dealership offers a wide variety of used cars. Conveniently located in Defiance, OH we also serve Toledo, OH and Fort Wayne, IN. If you're looking to purchase a used car, you've come to the right place. At Exceptional Motor Car we pride ourselves on being the most reliable and trustworthy used dealer around. Our inventory is filled with some of the sweetest rides you've ever seen! The Used Car Dealer You Can Count On We're the kind of dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration. It's a lot to wrap your head around but at Exceptional Motor Car we do our best to make the car buying experience an easy one. We're the kind of Defiance, OH car dealer that helps you decide exactly what you're looking for. We won't ever make a sale that our customers will end up being unhappy with. We're proud to be the type of Defiance, OH dealer that strives for 100% customer satisfaction.
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20891 CR 424

Defiance, OH

43512

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Showing 1,453 reviews

August 16, 2020

Nice truck, great selection, nice finance team. Remember to make your customer know their business counts and that you're working for and with them. More

by aunt_sissylulu
Recommend Dealer
Yes
Employees Worked With
Paul Duckett, Zak Foltz
August 16, 2020

Great dealership the crew that they have working for them was very easy and good to work with the truck I got off the dealer is a very good truck at a very good price I would recommend them to anyone shoppin More

by 2012f150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan White, Christina Meiring, Amber Greek, Zak Foltz
August 14, 2020

Exceptional Motors was awesome! Jordan was great to work with! the process was quick and painless. Lol. Thanks so much for helping my Jeep dreams come true!!! #beepbeepinthejeepjeep More

by Sarah
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan White, Zak Foltz
August 13, 2020

Management never got back with me to resolve the issues we discussed. If the issues were resolved I would rate much higher. Poor follow through. More

by Crystal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Quintin Fleming
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Meiring, Heath Glowacki, Zak Foltz
August 12, 2020

They live up to their name. Exceptional service and product. Doug was outstanding and he's my guy going forward. Their standard warranty beats the competition by far. I've never felt this good about bu More

by republico23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Jones Jr, Zak Foltz
August 09, 2020

I had a great experience with Jamie and Exceptional Motorcar. I came from out of town so Jamie worked with me prior to arriving and was very responsive. He helped make the process as smooth and as easy More

by lippertjf
Recommend Dealer
Yes
Employees Worked With
Jamie Smiddy, Mike Coleman
August 08, 2020

Went back today to finish my paper work had a very pleasant experience everything thoroughly explain. A lot more laid-back today than yesterday. Highly recommend this place to any More

by Bhuda242
Recommend Dealer
Yes
Employees Worked With
Quintin Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Greek, Zak Foltz
August 07, 2020

Your in the business to sell cars. I was told the vehicles go thrown inspection before being sold. Before test drive I had to have coolant ti reservoir it was empty. I noticed a coolant smell on the More

by dalehamblin
Recommend Dealer
No
Employees Worked With
Jamie Smiddy, Mike Coleman
Aug 07, 2020 -

Exceptional Motorcar responded

Hello Dale, We are very sorry to hear this. If you have any other questions or concerns please feel free to call us at 419-782-0607. Thank you, and we are sorry again.

August 06, 2020

Jeremy is a very helpful young man. If he doesn’t know the answer he digs for the information. He is quick to get back with answers. I would recommend him. The Dealership is professional, up front and tim More

by Lauriel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zak Foltz, Jeremy Hines
Aug 07, 2020 -

Exceptional Motorcar responded

Hello Lauriel, Congratulations on your new to you vehicle. We appreciate your kind review and your business. We hope to see you again in the future for another vehicle!

August 05, 2020

I traveled from southern Ohio and felt I was treated fairly and respectfully. Everyone I interacted with was kind and helpful. Jamie did a great job. Thank you. More

by Emily C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Smiddy
Aug 07, 2020 -

Exceptional Motorcar responded

Hi Emily! Congratulations on your new to you ford flex! We appreciate your kind review and business. We hope to see you again in the future for another vehicle purchase!

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