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Exceptional Motorcar
Defiance, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Was very helpful and worked with us very well we will definitely work with them again great experience very caring and very considerate they went above and beyond to help my family get into a vehicle I w definitely work with them again great experience very caring and very considerate they went above and beyond to help my family get into a vehicle I will definitely buy another from them More
My temp tags have even expired and the truck I bought will be going to the dealer for a check engine light for the second time. Not even 23,000 and I’ve only owned it for 3,000! will be going to the dealer for a check engine light for the second time. Not even 23,000 and I’ve only owned it for 3,000! More
I wasn't overwhelmed. But nice place with the vehicle I was looking for Needs better customer service for the initial phone contact But nice place with the vehicle I was looking for Needs better customer service for the initial phone contact More
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I casually strolled into Exceptional Motorcar a few weeks ago to see what was on the lot. Jake was quick to help and answered all of my questions. He was patient as I was not 100% sure what I was looking for ago to see what was on the lot. Jake was quick to help and answered all of my questions. He was patient as I was not 100% sure what I was looking for. I was not in a hurry to purchase and really wanted to take my time. I drove an Acadia that day and really liked everything about it but I still wanted to weigh my options. I called Jake yesterday and told him I wanted to purchase it. I wasn't able to go in. My husband had contacted Jeremy not really knowing I had been working with Jake. Well needless to say they were both extremely helpful, accommodating and literally had everything completed for me over the phone. Christina was professional and kind even though I called with what seemed like a million questions. Mike made the financing painless. Each of them were personable and showed they are a people oriented team. I wasn't ignored. I also didn't feel overwhelmed. I was pleased with each and every person we came into contact with. This is the second car we have purchased from exceptional Motorcar and the only issue we did have they handled it quickly and completely and it was an older we had purchased for our kiddo. I would not hesitate to purchase another car from exceptional Motorcar. The staff is great and they make the process as comfortable as it can possibly be. More