
Exceptional Motorcar
Defiance, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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I came from across the state for my car and I experienced a Laid back relaxed environment with no pressure, straight forward and honest information. Jeremy was good to deal with from start to finish. Well do a Laid back relaxed environment with no pressure, straight forward and honest information. Jeremy was good to deal with from start to finish. Well done. More

Quin was very honest about the condition of the truck! He was very nice and easy to talk and deal with! Amber was very good at her job and a pleasure to deal with! was very nice and easy to talk and deal with! Amber was very good at her job and a pleasure to deal with! More

If I could rate my experience more than five stars I would. Not once did I have a negative experience here getting a car. The salesman Jamie was very helpful the whole time and helped me get the right c would. Not once did I have a negative experience here getting a car. The salesman Jamie was very helpful the whole time and helped me get the right car for me. Everyone was nice and were always willing to help me with any concerns or questions that I had. They gave me the highest they could for my trade in to help me out in getting a car. I would definitely recommend this place to anyone looking for a vehicle. More

From my initial inquiry about the truck I was interested in online, the service I received was great. I inquired on a Friday evening and early Saturday morning Anjuli had replied. We spoke by phone,and she in online, the service I received was great. I inquired on a Friday evening and early Saturday morning Anjuli had replied. We spoke by phone,and she set me up to meet with Jordan. He was not only knowledgeable about the trucks, but also very professional and friendly. Amber in the finance department was equally pleasant to work with, knowledgeable about the product she offered and very efficient. Over all, a good buying experience for my wife and I. Worth the drive from Springfied. More

This is my second truck I’ve purchased from Exceptional. Quin did an outstanding job at showing us the vehicles that were in our price range options we wanted. Thanks!!!! Quin did an outstanding job at showing us the vehicles that were in our price range options we wanted. Thanks!!!! More
Jeremy was extremely knowledgeable about the entire car buying process and was able to answer any questions we had in a timely manner. Highly recommend him for anyone looking for their next vehicle! buying process and was able to answer any questions we had in a timely manner. Highly recommend him for anyone looking for their next vehicle! More
2014 f150 test drove, bought with the understanding rear u joint was to be replaced. It was close to failure. Are vehicles inspected ? Picked truck up next day, u joint was replaced. Yoke for the same u joi u joint was to be replaced. It was close to failure. Are vehicles inspected ? Picked truck up next day, u joint was replaced. Yoke for the same u joint failed in driveway 4 hours later, shaft dropped to ground. Waited on parts for 3 days. Truck was returned today with a used u joint and used yoke installed. Not a professional solution. I am a mechanic with over 30 years experience, I have never repurposed a u joint. Is this a normal fix for your company ? Very poor experience. More

Dave and I are extremely happy with the way the whole process of buying our truck was. The professional way that Doug was with both of us. We both appreciate everything that he did to make it easy to pu process of buying our truck was. The professional way that Doug was with both of us. We both appreciate everything that he did to make it easy to purchase our truck. Thank you Doug. More

Excellent service. Went to test drive, and purchased vehicle 2 days after. Doug was patient and understanding with taking my time to decide and staying in budget. Definitely would recommend this guy!! vehicle 2 days after. Doug was patient and understanding with taking my time to decide and staying in budget. Definitely would recommend this guy!! More